Customer Service Management

Kharissa Argentine

**** ******* ****

Otisville, MI 48463

E-mail: abjm9s@r.postjobfree.com

Home Phone: 810-***-****

Job Objective

A position where my clerical and administrative skills can be utilized

where there is room for growth.

Relevant Work Experience

Clerical

Koning & Associates, Los Angeles Office, Los Angeles, CA

03/05-08/06

Responsible for editing documents for a third party insurance investigation

firm; coping finalized documents and assembling files; preparing finalized

documents for e-mailing and USPS; preparing mail for postage.

Clerical Assistant/Navigator

City of Redondo Beach/Beach Cities One Stop, Redondo Beach, CA

1/04-03/05

Administrative duties including typing, filing and receptionist for multi-

line phones. Job development assistance, maintaining employer leads and job

boards, One Stop resource room management and customer service. Research

of ADA and other disability information. Educated One Stop staff in ADA

information. Recommendation and implementation of ADA related changed

within One Stop. Assisting customers in resume preparation and job

searches.

Additional Work Experience

McDonalds

04/96-05/98

Cleaned the lobby and bathrooms, cooked fries.

Macy's Cerritos

03/07-11/08

Stocking merchandise, assisting customers and assisting fellow employees

Knott's Berry Farm

09/06-11/08

Seasonal

Entertaining guests, maintaining atmosphere of area assigned.

Skills

Customer friendly and open to working with diverse populations

Clerical and receptionist experience

Effective in use of resources to enhance experience of customers

Proficient in data management

Proficient in the implementation of Microsoft Office, Access, Photoshop,

Illustrator, Publisher and the Internet

Education

Associates Degree in Business with major in Graphic Communications

Baker College of Muskegon, Muskegon MI

.

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