Sales Manager
Resume:
Heather Waller
Hollywood, MD **636
301-***-**** - Mobile
**********@*******.***
BUSINESS DEVELOPMENT & RECRUITING PROFESSIONAL
Experienced Business Development & Recruiting professional. Top performer
that exceed quota and goals year after year. Goal-oriented, self-starter
who is highly organized, detail-oriented, and works well in a fast paced
environment. Dependable, hard working, and committed to the highest level
of professionalism.
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PROFESSIONAL EXPERIENCE
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VisualCV, Inc. - Reston, VA
Director of Business Development & Recruiting
March 2008 - July 2009
. Secured over 400 new accounts from startups to Fortune 500 companies.
Met and exceeded all monthly and quarterly quotas.
. Surpassed quotas for 1st & 2nd quarter of 2009.
. Exceeded 2008 Year-end Quota - 120%.
. Generated new company leads across all industries via cold calling,
networking, social media and face-to-face. Contacts included Sr. HR
Managers, Marketing Directors and C-Level executives.
. Developed strong relationships with companies, resulting in additional
sales.
. Launched companies "Marketplace" selling featured website space on
VisualCV.
. Launched "Career Connection" service bringing in new companies and up
selling existing accounts. Signed up more than 225 companies within 4
months. Services included jobs postings and using VisualCV to source
active and passive candidates.
. Sourced and interviewed potential candidates for premier companies on
a nationwide level, using VisualCV database, social media, networking,
cold calling and job boards. Presenting only top qualified candidates
to the hiring and HR managers. Positions ranging from Developers to
Sr. Sales Executives to CIO's.
. Generated revenue within the 1st month of launching the Career
Connection services.
. Led efforts to customize Salesforce.com to support lead generation and
business development efforts
. Key player in the product development of VisualCV to include;
services, process and features for professionals and companies
. Assisted in brand awareness, driving new professionals to our site
using social media sites (LinkedIn, Twitter, Facebook and various
blogs)
The Heiden Group - Reston, VA
January 2005 - March 2008
Sr. Associate / Sr. Recruiter
. Sr. Associate placing candidates from venture backed startup companies
to Fortune 500 companies
. In 2007 company implemented a formal achievement program, received
recruiter of the quarter for the 1st quarter in 2007 and received
overall "Recruiter Of The Year" for 2007 bringing in most the revenue.
. Top recruiter for 3 consecutive years.
. Exceeded quota bringing in more than $300,000 in revenue each year.
. Acquired new search opportunities by building strong relationships
with clients and provided excellent account management.
. Brought in new accounts via cold calling and networking resulting in
additional revenue dollars.
. Built marketing, sales and sales engineering team for a newly
developed Americas team (India based company) placing 10 professionals
within 7 months.
. Sourced for potential candidates using Heiden Group database,
LinkedIn, networking, cold calling and job boards.
. Interviewed potential candidates, presenting only qualified candidates
to the hiring mangers.
. Arranged and scheduled interviews for the hiring managers
. Extended and negotiated offers.
. Placed professionals in positions from Marketing, Solution Architects,
Sales Executives to C-Level executives.
. Within first full month of employment had 3 offers extended and
accepted.
MCI (formerly UUNET) Ashburn, VA January 1995 - May 2004
Sr. Account Manager (June 2002 - May 2004)
. Account Manager to multiple Internet accounts from T1 to OC3 for
Fortune 500 to Fortune 1000 clients.
. Liaison between customer and all internal departments for problem
resolution and escalations.
. Account Retention, renewing existing customer by offering
competitive pricing.
. Contacted existing customer base for additional/new sales
opportunities.
. Part of the "Save Team" working with customers who requested to
cancel by resolving their issues, i.e., billing, SLA, offer
competitive pricing.
Account Coordinator (MMAC) (March 1999 - June 2002)
. Senior Regional Account Managers whose high-speed Internet accounts
include, Fortune 500 companies.
. Monitored and tracked usage, revenue, new orders, and comparative
analysis to ensure contract obligations/SLA's were met. Processed
all orders and followed through to completion.
. Acted as primary interface between customer and all internal
departments for all issues to include, billing, SLA (Service Level
Agreement), reterms, upgrades, downgrades and cancellations.
Human Resources Manager - Sales Division (November 1998 - March 1999)
. Responsible for full life cycle in hiring of Sales staff, posting
jobs, reviewed all incoming resumes, pre-screened candidates, set
interviews and negotiated job offers.
. Liaison between Sales Department and Corporate Human Resources for
all employee related issues.
. Reported annual EEO-1 and Affirmative Action information for Sales
Division.
. Maintained headcount budget for each Sales Division to ensure
budget was not exceeded.
. Responsible for processing all internal paperwork for the Sales
Division, new hires, promotions, annual merit increases and
terminations.
Human Resources Manager (January 1995 - November 1998)
. Responsible for full life-cycle of recruiting, within Finance,
Marketing, Sales, Executive Management and Engineering departments.
. Organized and hosted company job fairs with attendance of over 200
professionals.
. Responsible for the hiring of all temporary help for company by
reviewing resumes and pre-screen interviews for long-term
assignments
. Responsible for all aspects of benefits Medical, Dental, open
enrollment, new enrollments, employee issues, FMLA, Workmen's
Compensation, COBRA, Short Term, Long Term Disabilities, Life
insurance, EAP Programs, 401k and tuition reimbursement.
. Conducted several trainings including, Sexual Harassment, Company
Ethics, and Interviewing Do's and Don'ts.
. Handled HR issues for employees and managers such as; performance
issues, performance reviews, FMLA, Workmen's Compensation,
termination of employment.
. Responsible for and conducted new hire orientation.
. Responsible for required reports such as; Affirmative Action, EEO-1
EDUCATION
. Fleet Business School, Annapolis, MD - Business Administration
COMPUTER SKILLS
Salesforce.com, ICIMS 9.1 (HRIS), MSOffice 2007, Social Media (LinkedIn,
Twitter, Facebook, blogs), Job Boards
MEMBERSHIPS
Member of SHRM
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