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Customer Service Assistant

Location:
Cordova, TN, 38018
Posted:
October 12, 2010

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Resume:

Claudia L. Hurst

abjm4v@r.postjobfree.com

901-***-****

Education:

University of Memphis - Memphis, TN

BA Journalism, Concentration: Advertising, Cum Laude

M.Ed in progress

State Technical Institute of Memphis - Memphis, TN

AAS Graphic Arts Technology, Summa Cum Laude

Language Skills:

Fluent in English and Spanish

Software Knowledge:

Microsoft :Word, Excel, Power Point

Corel: Draw, Bryce, Quark

Adobe: Photoshop, Illustrator, InDesign, PageMaker, Acrobat

Macromedia: Director, Flash, Freehand, Dreamweaver

Professional Experience:

Kindergarten Teacher: Christian American School, Guatemala C.A.

2009-2010

Design and implement lesson plans for Kindergarten ESL students in

accordance with different learning styles and proficiency levels, create

teaching materials to facilitate instruction, implement discipline

promoting student responsibility and accountability.

Spanish Teacher: Cordova High School, Cordova, TN

2007-2008

Design and implement lesson plans for Spanish level 1 and 2 for students in

9th through 12th grade, Input lessons and grades in

electronic database, maintain communication with students, parents and

supervisors, sponsor after school Latin Dance Club.

Hispanic Marketing Coordinator: ALSAC/St. Jude, Memphis, TN

2005 - 2007

Assist in development and expansion of local and national marketing

programs to target the U.S. Hispanic community. Responsible for building

current relationships, managing program databases, developing and

distributing collateral pieces, and assisting with regional marketing

events. Interview patient families and write testimonial stories for

various projects. Provide assistance in the creation, design, and

development of marketing materials.

Design Director: Mendelson and Associates, Memphis, TN 2004-

2005

Managed company's design department designating responsibilities to

designers and managing overall look and feel of company's weekly Hispanic

publication, La Prensa Latina, including managing newspaper's weekly ad

schedule and maintaining deadlines, as well as design of various sales

materials and in house projects for the company.

Graphic Designer / Prepress Production: Executive Printing Inc, Memphis, TN

2004

Typeset, designed and managed various projects for clients, providing

customer service to advise of cost effective materials and design elements

for printing; prepared designed materials for output to press and worked

with vendors to get quotes and place orders for clients.

Personnel Assistant: Volt Services Group, Memphis, TN

2003-2004

Performed basic clerical duties and assisted applicants with apptitude

testing. Responsible for interpreting for Spanish speaking applicants and

translating documents from English to Spanish

Graphic Designer/ Editorial Assistant: Mendelson & Associates, Memphis, TN

2002-2003

Conceptualized copy and layout for company's two publications: Heads and

Tails and La Prensa Latina; took photographs of products, services, people,

and events for ads and stories, translated and wrote articles for La Prensa

Latina

Production Assistant: Kings Productions, Memphis, TN

2002

Designed promotional elements for company, scheduled and conducted

interviews for news feature stories for Latino news

program, assisted with video editing and assigning staff to projects.

Bilingual Packaging Design Intern: AutoZone, Memphis, TN

2001

Translated material on existing product packaging, redesigned packaging to

make information available in bilingual format and in compliance with

Mexican government standards



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