Project Customer Service

Brenda Kitler Gill

***** ******* ******

Jacksonville, Florida 32218

Home: 904-***-****

Email: **********@***.***

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Summary

A Professional team player demonstrating outstanding leadership and

customer service, with over 12 years in the management/supervisor/team

leadership field and over 17 years in the Admin/Clerical field. Strengths

include dependability, volume productivity, flexibility and the ability to

interact effectively with all levels of staff and clients. A detail-

oriented, self motivated employee who learns quickly and produces high

quality work, with minimal supervision.

Work Experience

Felix Associates, Inc. (Jacksonville, Florida) 2006 -

2010

Office Mgr./Assistant Project Mgr./Estimator (Utility Contractor)

(Office Mgr. Executive Admin)

. Assistant to V.P. Of Operations

. Maintain a Professional and Positive attitude at all times to

promote team work

. Train and assist all new Office personnel

. Make Hotel and Travel arrangements

. Prepare and process all New Hire's, Employee Files and Company

Required Paper work including, Pre-Drug screening and Company

Benefits

. Maintain all company safety requirements, incident & accident

reports and distribute weekly safety meeting material

. Assist with A/R, A/R, prepare & Obtain lien releases when

disbursing payment

. Monitor and maintain subcontractor insurance certificates

. Complete and Process Credit Applications

. Research and resolve any accounting issues (A/P & A/R)

. Review and reconcile accounts and request copies as needed

. Communicate with Vendors, Subs and Owner's regarding payment status

. Answer phones and greet visitors, vendors and suppliers

. Maintain Policy & Procedure Manual

. Oversee all office operations and coordinate needs with upper Mgmt

. Assist in health insurance and 401K enrollment plans

. Arrange for courier and prepare required documents (FedEx, UPS, US

Mail Etc)

Brenda K Gill

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(Assistant Project Mgr.)

. Preparing and maintaining all project paperwork on each project

with pertinent information including contracts,, insurance,

performance bonds, job buyout, budgets, estimates, purchase orders

and subcontracts

. Prepare all Owner and Subcontractor pay requests and insure timely

submission

. Prepare & Review Foreman Timesheets for Quantities, accuracy in

coding & equipment hour reporting

. Monitor Sub and P.O. quantities

. Work with Subcontractors and vendors on monthly Billings

. Develop and Maintain Numerous Spreadsheets for Project Quantity

tracking

. Review, research and Process vendor invoices for numerous projects

and maintain vendor files

(Estimator)

. Internet Research for Bidding Opportunities

. Keep Qualification Packages up to date with public agencies

. Procure Plans & related documents (addendum's, etc)

. Attend Pre-bid meetings and project site visits

. Prepare a complete Utility take-off for each project

. Contact all subcontractors and vendors for Quotes

. Assure all bidding documents are prepared and accurate including

plans, specs. Bid forms, bonds and addendums

. Completely familiarize with all aspects of plans, forms, agencies

and Specs (FDOT, COJ, JEA, JAA, JTA etc)

. Consistently meeting deadlines in a timely manner

. Responsible for identifying plan errors and working on solutions

for them

"John Carlo, Inc." (Jacksonville, Florida) 2001 - 2006

(Office Engineer/Asst. Project Mgr. (Roadway Construction)

. Assist Project Managers with all project requirements and duties

. Review foreman's daily timesheets for accuracy and quantity

reporting

. Maintain Project quantities & review with CEI for monthly progress

billing

. Prepare budgets, sub-contract's, change orders and P.O.'s for new

projects

. Maintain P.O. logs and release materials as necessary

. Review, code and approve vendor invoices

. Prepare monthly progress billings for subcontractor's

. Organize & maintain all job files and forms as per job

specifications

. Organize and attend progress meetings

Brenda K. Gill

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"Gate Petroleum Corp. Office" (Jacksonville, Florida) 1994-2001

(Staff Accountant)

. Support Assistant Controller in all areas of Budgets, financial

reporting, cost analysis and sales tax preparation

. Track and maintain "Vendor" rebates for various retail stores

. Reconcile & Balance several accounts to the G.L.

. Prepare and process Financial Reports for upper management

(Credit Analysis)

. Calculate and notify Retail service stations on E.F.T.'s

. Variety of customer relation duties

. Verification and processing of Credit Application for fuel service

division

. Collections, "Gate" credit card holders

. Crossed trained with all department employees and fill in as needed

Education

High School FCCJ-Diploma 1983

College FCCJ-Short Term classes for accounting

& numerous computer classes

Other Notary Public in the state of Florida

National Safety

Council=Basic 1st Aide and Adult/

Child CPR

(Other) Proficient computer skills in Excel, Word, Ms Office, adobe,

JD Edwards, works, outlook, CLI, Trueline and Internet.

Volunteer Work included: Battery & Abused Children's Fundraiser

Gate River Run

References

Please see attached Sheet

Contact this candidate