Customer Service Sales
Resume:
Stephanie Escobar
Apt ***
Miami, FL 33166
abjm2x@r.postjobfree.com
OBJECTIVE
Seeking a position where I can utilize my knowledge and skills in a company that will allow me to grow
professionally as an important company team player.
EXPERIENCE
Family Health Sports & Wellness Center Pembroke Pines, FL 2009-Present
Receptionist/Assistant
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort
them to specific destinations.
• Hear and resolve complaints from customers and public.
• File and maintain records.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Schedule appointments, and maintain and update appointment calendars.
• Receive payment and record receipts for services
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Show patients to examination rooms and prepare them for the physician.
• Hook patients up to the appropriate therapy equipment.
• Verify insurance benefits and coverage.
• Collect co-pays and deductibles.
• Scan daily notes into the computer system.
• Make new patient files.
• Document services provided on patients travel card to ensure proper billing and reimbursement.
Max Professionals (AVW Inc.) Hollywood, FL 2006 – 2008
Sales Associate
• Customer Service.
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to
persuade potential customers to purchase a product or service.( Some of the products sold include
pressurized air, and cleaning products)
• Contact businesses or private individuals by telephone in order to solicit sales for goods or services.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into
computers.
• Maintain records of contacts, accounts, and orders
Pizza Hut Virginia Gardens, FL 2005 - 2006
Associate
• Customer Service
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.
• Maintain clean and orderly checkout areas.
• Resolve customer complaints
SKILLS
10-Key Numeric Data Entry, Appointment Scheduling/Rescheduling, CMS 1500, CPT Coding (Entry
Level), Diagnostic Coding, HCPCS, HIPAA, ICD-9-CM Coding, Medical Front Office Procedures, Patient
Registration, Procedural Coding, Typing (Accurate 35 WPM) CPR Certification, Windows 2000, Windows
Vista, Windows XP, Access, Medisoft, MS Excel, MS Outlook, MS PowerPoint, MS Word, Publisher.
ACHIEVEMENTS
Obtained Presidents Honor Roll every semester at Florida Career College since enrollment of
01/2009 Maintained 4.0 GPA throughout complete course studies
EDUCATION
Florida Career College Hialeah, FL 2009
Medical Coding & Billing Specialist
Diploma Program
References Available Upon Requests
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