Customer Service Sales

April Rose

**** ****** ***** ** ? Midlothian, VA 23112 ?

804-***-**** ? abjm0z@r.postjobfree.com

EXPERIENCE: (presently self employed)

Space Plan Designer for Creative Office Environments with a strong

knowledge of Steelcase office furniture and its components though the use

of CAP. 2006-2008

. Use AutoCAD to layout and design office space in new and remodeled

buildings, layout modular furniture and architectural features.

. Interpret, coordinate, recording and drafting plans and

construction documents for all phases of facility planning and

interior alterations, including space planning, interior design and

systems furniture according to industry standards.

. Communicate validated data to customers including space, furniture,

finishes and planning standards for company projects.

. Designed several government or GSA and commercial office spaces

with the use of CAP software.

Visual Merchandising Manager for Kohl's Department Stores with a $40

million sales volume, I coordinated fixturing, merchandising, and seasonal

changes for all sixteen departments, along with responsibility for overall

store image. 2004-2006

. Coordinated all Visual Merchandise in Kohl's Department Stores

first-most-profitable store in the Virginia District

. Supervised visual aspects of two successful $3 million dollar new-

store-openings in the Virginia district with responsibility for new

fixturing and merchandising

. Given responsibility for image control at the company's newest

flagship store on Virginia Beach Boulevard, were image was crucial.

My innovative merchandising and display techniques contributed to

this store's becoming the number-one-volume store for the entire

company by it's first anniversary

. Analyzed stock levels to determine new fixture needs, prepared

requirements reports, and coordinated on-time deliveries of all

fixtures

. In partnership with management team, improve customer service and

sales

. Delegate jobs in accordance with employee's skills & abilities,

maintain employee motivation through a sense of humor

Loan Processor for Conseco Mortgage Services I gained valuable experience

in Mortgage Loan Processing. 2000-2003

. Reviews residential loan applications to verify data.

. Contact credit bureau to verify accuracy of information.

. Types loan application forms, obtain property abstract, survey and

appraisal.

. Submit mortgage loan file for underwriting approval.

. Types and mails approval and denial letters to applicant.

. Submits approved mortgage loan file to Mortgage Loan Closer.

QUALIFICATIONS:

INTERIOR DESIGN / ADMINISTRATIONS:

. Strengths include product knowledge and application, space

planning, color and texture specifications, creation of

presentation materials, and accessorizing expertise

. In-depth knowledge of furniture design: history-styles, themes and

origination

. Proficient in AutoCAD, Autodesk and CAP, MS office, Power Point and

Excel

. Strong organizational skills with attention to detail

. Interaction with customers both in the field and office as well

vendors and business associates

EDUCATION:

New England Institute of Technology Warwick, RI

Associate of Applied Science in Interior Design 2003

Courses included: Creative Problem Solving, Color and Materials, Design

Presentation, Conceptual Design, Architectural Lighting, Computer Aided

Design, Model Making

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