Customer Service Engineer
Resume:
Objective
To obtain employment as a hard working and respected full time employee in
the IT or related field..
Work Experience
Desktop And Specialty Products Developer 7/2007 - Present
Howard Technology Solutions
Ellisville, MS
Develop new computers and servers to be sold mainstream, assist production
with technical issues, and provide onsite technical support when needed. Work
closely with component manufacturers such as Nvidia, Creative, Intel,
Microsoft, and Super Micro. Develop speciality products for use in the field
of public safety and transportation.
Field Product Specialist 6/2006 - 7/2007
Pitney Bowes
Meridian, Ms
Installed, configured, and repaired mail machines and insertion units.
Managed high end mail processing-coding-presorting-shipping software.
Received certification on several 3rd party systems including HP RAID servers
through Ideal Computer Solutions, finishing equipment from General Binding
Corp, HP, Tally-Genicom, and Lexmark systems. Also worked with customers to
resolve problems quickly while maintaining a high customer service rating.
Electronic Security Tech 10/2002 - 8/2006
South Central Regional Medical Center
Laurel, Ms
Installed and managed Northern Computers and Honeywell access control
systems. Implemented small work groups and domains to use in a Windows based
environment. Installed and deployed electronic door lock mechanisms,
biometrics for narcotics lockups, and built high end Pentium based
workstations and servers programmed with Microsoft Windows 2000 Professional,
Server 2003 Enterprise Edition. And XP Professional. Managed SQL database,
Windows domain services, and web portals.
Assistant Manager 10/2001 - 7/2002
Blockbuster Video
Laurel, Ms
Performed store duties, promoted customer sales among employees. Helped
others to develop leadership skills.
Education
10/2003 - 5/2006
Jones County Junior College
Ellisville, MS
Associate Degree in Applied Science
Computer Information Systems and Networking
5/2001
West Jones High
Laurel, Ms
Certifications
Comp TIA A+
MCP, Linux + and Network + Pending
References
Andrew Mcnatt
Mobile Products Engineer
Howard Technology Solutions
John Gerlach
Specialty Products Engineer
Howard Technology Solutions
Previous Employer Contact Information
Howard Technology Solutions
Justin Foentnot
P.O. Box 1588.
Laurel MS
39441.
Phone: 601-***-****
Fax: 601-***-****
Pitney Bowes
1 Elmcroft Rd
Stamford CT
06926-0700
Phone: 203-***-****
South Central Regional Medical Center
Scaife Bradford
Laurel MS
39440
Phone: 601-***-****
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