Donna G. Arthur

**** *. ***** ****

Corryton, TN. 37721

Home: 865-***-**** Cell: 865-***-****

abjm0i@r.postjobfree.com

Professional Profile

Administrative support professional with extensive experience in data entry. Proficient in MS Word, Excel, Power Point,

Dreamweaver, HTML Pad Pro 2010 and Access.

Education/Certifications

Associate of Applied Science Degree in Office Systems Technology

Pellissippi State Community College, Knoxville, TN

Expected Graduation, 2011

RABQSA Certified Internal Auditor

Professional Experience

PBR Automotive LLC, Knoxville, TN 1998--Present

(Manufacturer of brake calipers)

Materials Planner

• Retrieve reports through MAPICS and create Excel spreadsheets of daily production data. Complete five

different reports for a facility producing 13,000 to over 20.000 calipers per day.

• Consistently maintain 99% by performing monthly cycle counts and daily inventory counts on finished goods

and components and reconciling with production reports.

• Conduct monthly internal audits (ISO/TS 16949).

• Collected product data to evaluate a global standard packing option.

• Assisted in developing a PFEP (plan for every part) by gathering essential information on all parts entering

plant.

• Used Dreamweaver to design an internal web page that included general company information and the PBR

safety program, including safety related forms.

• Compiled several month’s of past scrap data which enabled the company to maintain accurate and up-to-date

reports.

• Data Entry.

• Ship all items UPS, and all LTL’s.

CNC Tool Setter

• Used CMM (Coordinate Measuring Machine), gauges and visual inspections to check quality at every station.

Checked parts every two hours and contained faults.

• Monitored seven to ten machines simultaneously to ensure production of parts that consistently achieved a

99% first time quality rating.

• Troubleshot and corrected production problems. Prepared documentation i.e. testing results, in process check

sheets, scrap tickets, work orders on a daily basis.

• Trained new operators.

Cole Vision, Knoxville, TN 1996-1998

Lab Technician III / Communication Representative

• Accurately entered prescription data for lenses. Keyed in ten at a time at 100% accuracy.

Modine Manufacturing, Clinton, TN 1981-1996

Team Leader

• Oversaw 20 associates

• Entered daily production data.

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