Christine M. Doering

*** ******** ***** ( Rochelle, IL 61068 815-***-**** (

abjlzq@r.postjobfree.com

Manager

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as a Manager,

Payroll Clerk, Personnel Director and Medical Records Clerk.

Excel in resolving employer challenges with innovative solutions, systems

and process improvements proven to increase efficiency, customer

satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other

applications/systems.

Knowledge and experienced in Tax laws and filing along with extensive

knowledge of Human Resource law and procedures. Trained and certified in

both.

Key Skills

Office Management Report & Document Records Management

Teambuilding & Preparation Meeting & Event Planning

Supervision Spreadsheet & Database

Staff Development & Creation Inventory Management

Training Accounts Payable/Receivable Expense Reduction

Policies & Procedures

Manuals Bookkeeping & Payroll

Experience

Petland Inc. Sterling, IL 11/23/2007-2/28/2009

General Manager

. Updated the legal aspects of the business

. Resolved employee conflicts

. Updated and organized personnel files to include I-9, Handbook

acknowledgement forms, W-4, applications, training checklists, and any

liability waivers needed

. Updated all accounting files such as profit and loss, cost and

expense, assigning costs, credit collections, trend reporting, and

budget reports.

. Reassessed and updated current budget

. Developed a new compensation plan which decreased payroll expenses.

. Hired and cross trained needed staff which lowered unemployment claims

and payroll costs.

. Set pricing in order to stay competitive within the market.

. Used less expensive marketing measures such as internet, free

newspapers, flyers, and staff

. Renegotiated with vendors in order to cut inventory costs and get

caught up on past debt.

Mercy Nursing Sterling, IL 5/18/07-11/4/2007

Personnel Director

. Trained all new Certified Nursing Assistant staff

. Recruited all medical staff needed for the home healthcare agency

. Completed background checks and drug testing

. Maintained and completed all medical records of staff including TB

testing, physicals, and personnel files such as I-9, applications,

employee handbook acknowledgement forms, HIPPA privacy statements, and

all other needed forms.

. Processed workman compensation and unemployment claims

. Updated all healthcare employment laws such as EEO, FMLA, FLSA, and

foreign worker laws.

. Developed compensation plans for staff

. Document and records retention

. Performance reviews and wage increases

. Disciplinary actions

. Terminations

Addus Healthcare Rockford, IL

5/15/2006-1/13/2007

Payroll Clerk

. Processed payroll for (216 Nursing staff members)

. Handled payroll issues

. Solved client concerns

. Answered multi line phones and directed calls

World Color Press, Dresden, TN

1/15/1990-12/8/1999

Human Resource Generalist

. Helped develop new compensation packages in which satisfied employees

but yet kept the cost down for the company

. Helped implement incentive programs in order to enhance employee moral

. Lowered workman Comp. claims by 25% by enforcing proper safety

provisions throughout the workplace

. Helped set up new orientation and training practices

. Enforced and handled accurate record keeping and files

. Helped close plant employee files when releasing employees in

preparation for plant closing

Education

Herzing College, Madison WI

2005-2008

Bachelor of Business Administration/ minor in Healthcare Management

Kishwaukee College, Malta IL

2000-2005

Associate of Science

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