Keyna K. Myers
Great Falls, Montana *****
*******@***.***
Summary
An accomplished Administrative Professional with over 6 years of multi-functional experience focused in the
medical/healthcare field and over 15 years experience working in professional offices. Resourceful, energetic and
results-driven employee with demonstrated competence in organizing and prioritizing. Excellent interpersonal and
communication skills with the ability to adapt and function well in environments with constantly changing priorities.
Experience
CELLULAR ONE CORPORATE
Administrative Assistant June 2009-September 2010
Hired as an Administrative Assistant for a corporate office position in Human Resources. All office duties, Excel,
Microsoft Word, and much other office equipment. Duties include making Excel spreadsheets for Corporation data,
reviewing all resume’s that are received and filing them into a software database daily. Answer phones, scan, and fax
copies, reply to applicants emails, make all employee handbooks, new hire data notifications, many different manuals,
assist with training tools needed, prepare all paperwork for employee benefits, maintain all employee files, and able to
keep all information confidential.
BHP/BPA February 2007-June 2009
Biller/Patient Accounts
Worked as a Patient Accounts Representative at Benefis Healthcare Practitioners/Benefis Physician Associates, which
also includes medical billing for a local Urologist and many other practices. Duties include, but are not limited to:
posting payments, submitting charges, accounts receivable, verifying HCFA’s prior to submission to clearing house,
A/R reports, calling insurance companies to inquire about status/non-payment of claims, answering patient phone calls,
and all areas of patient accounts.
CENTENE CORPORATION November 2004-February 2007
A3 Claims Analyst
Hired and trained as an A2 claims analyst. In 2005 was promoted to an A3 Analyst and increased the varieties of
insurance claims processed. Daily functions included payment of medical claims, adjusted, recouped, applied different
Pends to the claims to forward to different departments for completion, applied denial codes to certain claims for
incorrect submission issues, tracer letters, adjustment letters on claims, and keying in claims into Amisys out of
Macess.
GREAT FALLS ORTHOPEDICS October 2003-June 2004
Receptionist/Medical Records
Answered a multi-line phone, scheduled patients for nine doctors, checked patients in and scheduled follow-up
appointments. Also worked with medical records for Worker’s-Compensation, HICFA forms and patient medical
records. Also gathered and organized charts for upcoming appointments.
CARDIO IMAGE September 2002-October 2003
Receptionist/Front Desk
Scheduled patients for office visits, hospital procedures and tests, helped patients with office paperwork, called
patients for appointment reminders, scheduled meetings for doctors, prepared schedules for the next week, filed charts
and paperwork, answer five- line phone, assisted patients when they needed help, retrieved paperwork from hospital
for doctors.
Education & Licenses
2008-current MSUCOT Great Falls, Mt., Business & Accounting
1988 Redmond High School, Diploma
1989 Dahl’s College of Beauty, Montana Cosmetology License