KATHLEEN A. PENDROY

Coon Rapids, MN *****-****

Cell: 612-***-****

abjlzj@r.postjobfree.com

www.linkedin.com/in/kathypendroy1

PROFILE

10+ years Experienced Administrative Assistant/Receptionist with

leadership and support abilities

COMPENTANCIES

Accurate Adaptable Detail Oriented

Good Communicator Integrity Independent Worker

Organized Problem Analysis and Problem Solving Professional

Interpersonal Skills

Reliable Team Player Time Management

Internet Research Experience Lotus Notes MS Excel 2003 &

2007

MS Power Point 2003 & 2007 MS Publisher 2007 MS Word

2003 & 2007

Word Perfect Word Processing 50+ wpm 10-key - 96 kpm

RELATED WORK EXPERIENCE

Quality Assurance, Data Entry - Helgeson Enterprises, Inc.

April 2010 - June 2010

Pro Staff Personnel Services

Coon Rapids, MN

. Data entry for Appliance Stimulus Energy Rebate Program for clothes

washer, dishwasher, refrigerator, freezer, furnace, and air

conditioner) for specific states.

. Verified that the required qualifications for the appliances where met.

. Confirmed all necessary information was on the rebate form and sales

receipt/invoice. (Signature on rebate form, name and address

of retail store, purchase date, model number of purchased appliance,

and proof or terms of payment of appliance

. Approved rebate if all information was there and correct

. If information or any information or forms weren't provided I

declined and stated why I didn't confirm

Administrative Assistant - Ameriprise Financial, Inc.

October 2009 - November 2009

Robert Half Management Resources

Minneapolis, MN

. Scheduled meetings, arranged conference rooms, and video conference

rooms, supplied conference call-in numbers

. Arranged commercial and corporate jet reservations and ground

transportation to and from destinations

. Monitored incoming email and calendars of all department Vice

Presidents and acted on emails according to each Vice President's

requested preferences

. Printed off daily or monthly reports emailed to specific Vice

President's and delivered and/or filed them as requested

. Typed documents, or reports

. Ordered office supplies

Administrative Assistant II

February 2006 -February 2009

Ameriprise Financial, Inc.

Minneapolis, MN

. Recruited from Robert Half to permanent Administrative Assistant due

to high performance as a contract temporary employee

. Supported one Vice President and over 30 employees

. Scheduled and coordinated a variety of meetings and conference calls,

ensuring that all participants involved were able to attend meetings with

the resources needed to conduct their business

. Prepared PowerPoint presentations and Excel spreadsheets used by

company CFO and senior leadership to evaluate forecast and strategize

future business decisions

. Assist with office management elements including: Office supplies,

office machine maintenance, and on-boarding logistics of

new staff and work space movement of current associates, including

hardware, technology, access, etc., travel arrangements, invoicing,

coordinated department programs, organized special events both on and

offsite

. Accurately processed and balanced monthly expense reports for

Internal Reporting management in a timely manner

. Processed on-boarding of new consultants or extending existing

consultants assignments. Tracking original start date, checking over

requesting paperwork, forwarding to appropriate Vice President for

authorization, then tracking when paperwork was

returned, scanned authorized paperwork into system and emailed to

appropriate people. Notified if consultants time was over

allowed working time

Administrative Assistant - Ameriprise Financial, Inc.

December 2005 - February 2006

Robert Half Management Resources,

Minneapolis, MN

. Coordinated ordering office supplies, computer equipment, software

and access to systems directories

. Designed and maintained spreadsheets that tracked employee needs when

at off-site training events, ensuring that the number of

contracted hotel rooms were available when needed at the contracted

price

. Frequently called and emailed Phoenix hotel representative to confirm

and update needs on an ongoing basis

Kathy Pendroy, 612-***-****

Page 2

Receptionist, Administrative Assistant- Zomac Inc. and Sanus Systems

April 2005 - November 2005

Pro Staff Personnel Services

Arden Hills, MN

. Answered 5-10 incoming phone lines; greeted and processed visitors,

ensuring that they were ready to be escorted into secure

areas of the building

. Created and maintained Receptionist Administrative Assistant Procedure

Manual so that new employees had the guidance

needed to perform their jobs effectively, meeting company standards

. Received, sorted and delivered mail to appropriate people or in a timely

manner, ensuring timely processing and shipping of

customer orders

Web Suite Order Processing Administrator

June 1999 - June 2002

Land O'Lakes, Inc.,

Arden Hills, MN

. Received and shipped confirmed orders between company and private

warehouses and distribution centers in a timely manner that met both

internal and external customer orders

. Coordinated with IT staff to perform testing and software upgrade to Web

Suite E-Commerce solutions and to identify and resolve software problems,

ensuring that accurate customer orders would flow through the system in an

accurate and timely matter

Administrative Assistant

June 1993 - June 1999

Land O'Lakes, Inc.,

Arden Hills, MN

. Maintained manager's calendars, travel arrangements, and coordinated

their meetings, giving them time to perform their job responsibilities

. Organized and coordinated ordering of yearly customer, warehouse and

transportation bill-of-lading files for the departments, ensuring that

they had the required files needed to perform their jobs

. Centralized the Transportation Bill-of-Ladings files in one all-inclusive

file per day, reducing cost while improving access and efficiency

RELATED WORK HISTORY

Census Coverage Measurement - Quality Control of Initial Housing Unit

Follow-up March 2010 - April 2010

U. S. Census Bureau, Regional Office

Duluth, MN

Checked previously accumulated facts gathered by the U.S. Census Bureau and

Census Coverage Measurement production teams

. Locating sample area's and performing Dependent Quality Assurance

. Investigated reasoning, map reading, a willing and desire to meet with

people and engage residents in a fact finding format and the ability to

adhere to training so as to accomplish the most accurate accumulation of

facts

Census Coverage Measurement Lister

August 2009 - September 2009

U. S. Census Bureau, Regional Office

Duluth, MN

. Canvassed assigned areas locating single-family, multi-unit, mobile

homes, and trailer parks dwellings

. Interviewed home-owners, renters or "knowledgeable" neighbors with

specific required questions

. Asked and recorded requested information in "Listing Book"

. Map spotted each housing unit location

Quality Control Enumerator

April 2009 - June 2009

U. S. Census Bureau, Regional Office

Duluth, MN

. Canvassed residences in assigned area within the Twin Cities metro area

. Recorded and update any changes to residence address and any new

housing in assigned area on hand-held computer

. Transmitted data via wireless communications frequently during the

day

. Transmitted end of each day, through hand-held computer, assigned

area numbers, hours worked and mileage (reimbursed for using personal

vehicle) to census leader

. Called or sent message of any problems to census leader, mandatory

update call to census leader twice weekly

Sabbatical to attend Anoka Technical College

January 2003 - December 2004

EDUCATION

Diplomas: Legal Administrative Assistant and Legal Transcriptionist

Medical Receptionist-Anoka Technical College, Anoka,

Minnesota

Certificate: Hospital Service Coordinator

Secretarial and Receptionist course work and 1 year internship at 3M

Healthcare, St. Paul, MN

St. Paul Technical College, St. Paul, MN

TRAINING

Microsoft 2007 Word, Excel, PowerPoint and Publisher

Contact this candidate