Amy Damsen
Winston-Salem, NC 27104
abjly5@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
* A highly organized and detail-oriented Office and Human Resources
Administrator with over 15 years' experience in providing thorough and
skillful administrative support to senior executives.
* An independent and self-motivated professional with positive
relationships with clients, and colleagues at all levels.
* Aptitude in a variety of computer programs: Microsoft Word, Excel,
PowerPoint, and Outlook.
Payroll systems: AS400, Ceridian, KRONOS, and Bullhorn.
* Maintain excellent written and oral communication skills, problem
resolutions abilities, and a high level of confidentiality.
PROFESSIONAL EXPERIENCE
Administrative Assistant, Housing Authority of Winston-Salem, NC (Jan 10 -
Present)
Assistant to the CEO, updated and maintained CEO's calendar, coordinated
Board and Management Meetings, maintained open lines of communication among
senior executives, board members, middle management and administrative
staff. Assist in the Human Resources department with organizing and
maintain filing system for confidential personnel information, coordinate
employee recruiting efforts, conduct new hire orientation, and office
administration.
Client Service Officer, Strategic Property Management, Sydney, Australia
(Oct 08 - Nov 09)
Organizing lease agreements, responsible for conducting tenant credit
checks, investigate issues and complaints; manage office administration,
accounts payable, and marketing.
Human Resources/Benefits Administrator, The Bartech Group, Livonia, MI
(Dec 06 - Sept 08)
Provide a broad range of HR functions including HR administration (900+
employees), Prepare documentation for short and long-term disability
claims, oversee process of FMLA Leaves, handle all unemployment inquiries,
process tuition reimbursements, payroll benefit contribution and deduction
administration, HRIS database administration, and personnel file
management. Organize open enrollment for yearly benefit plan changes.
Human Resources Coordinator, Rock-Tenn Company, Winston-Salem, NC (Apr
01 - Jun 06)
Maintain employee relationships with open communication. Manage all aspects
of recruiting efforts. Maintenance of employee files and records, knowledge
of benefits and compensation structures, and conduct new hire orientation.
Benefits Administrator, Rock-Tenn Company, Norcross, GA (Apr01 - Jun 06)
Oversee benefit plans for 80 plants throughout the U.S. Research and
resolve customer benefit issues. Provide vendors appropriate documentation
for life, LTD & STD, and AD & D claims. Maintain vendor contact with
eligibility, inquiries, and complaints. Process all refunds and make
changes to employee contributions. Prepare benefit materials for employees,
conduct new hire and benefit orientations.
EDUCATION
Forsyth Tech Community College, Winston-Salem, NC, Business Administration,
Aug 2010 - Present
Wayne County Community College, Belleville, MI, Business Administration,
Aug 2006 - May 2007
Hemlock High School, Hemlock, MI Diploma, Sept 1989 - May 1992
References Available Upon Request