Manager Project

*** **** ****** **.

Coal

Township, PA *****

570-***-**** - mobile

abjlvx@r.postjobfree.com

OBJECTIVE: Seeking a position in healthcare IT to which I can contribute my

development and project management abilities.

PROFESSIONAL EXPERIENCE:

June 2010 - Cedars-Sinai Health System; Los Angeles, California

Present Summer 09 Upgrade Support: Consultant (Epic IT)

This position involved limited Inpatient & In-basket system

build, end-user training, and go-live support for the Inpatient

phase 2 project and Summer 09 upgrade. Demonstrated exceptional

capabilities related to master file migration into alternate

environments, excellent documentation, and required a thorough

understanding of health system implementation policies and

procedures. Provided end-user training to over 100 peri-

operative nurses due to my previous OR experience.

March 2007 - Cleveland Clinic Health System; Cleveland, Ohio

June 2010 Lead Development Analyst / Lead Integration Analyst - OpTime:

Consultant (Epic IT)

OpTime Administration

** Epic certified NVT in OpTime with Peri-Operative Charting -

version Summer 2009, Spring 2008, & Spring 2007.

This position required coordinating the complete build of OpTime

within a multi-deployment, Intra Connect (Care Everywhere)

environment. While being involved in every aspect of the

OpTime set up, demonstrated exceptional capabilities related to

Epic build, master file migration into alternate environments,

process improvement, work flow analysis, as well as excellent

documentation. These abilities were further demonstrated by

conducting knowledge transfer and reinforcing positive team

building and coaching. I also displayed strong organizational

skills while managing status documents, issue lists,

facilitating project meetings, and adhering to strict task

deadlines.

. Assisted with OpTime implementations at 14 physical locations

which consisted of 8 hospitals and 6 ambulatory surgery centers.

The system build for these sites translated to 36 OpTime OR

locations and included over 300 OR rooms. Served as command

center manager for many go-lives.

. October 2009: Implementation at the Cleveland Clinic Foundation

- Main Campus. CCF Main Campus was the largest one day go-live

in the history of the Epic's OpTime module. This install

consisted of 11 OR locations and 120 OR rooms. Served as lead

development analyst for this go-live.

. Demonstrated tremendous knowledge in many OpTime build areas

including system definitions, programming points, navigator

build, case / log functionality, workflow engine rule, flow

sheets, PAF records, online reports, and category lists.

. As an integral team member, participated in workflow design /

validation sessions with end users. Build validation included

analyzing areas that needed process improvement, recommending

enhancement solutions to all levels of management, and lastly

replicating legacy functionality within OpTime.

. Served as primary contact for OpTime integration with other Epic

modules. Integration efforts required working with members of

the Inpatient, CPOE, Cadence, Ambulatory, and HIM teams as well

as enterprise master patient and facility structure

professionals.

. Assisted with the design of 3 unprecedented OpTime interfaces (2

inbound / 1 outbound). Worked in tandem with interface team

members / Epic TS and received significant exposure to Epic

Bridges and HL7 interface messages. In addition to these new

interfaces, also assisted with OpTime communication between

legacy billing, ADT, and other EMR systems.

Intra Connect Administration:

** Epic certified in Intra Connect Basics (part of Care

Everywhere) - version Spring 2007 &Spring 2006.

December 2004 Geisinger Health Systems; Danville, Pennsylvania

- March 2007 Systems Analyst Senior - EPIC Information Technology

Maintained two major projects at Geisinger while serving as an

Epic Administrator; these included the development and support

of the OpTime and ADT modules. Additional responsibilities

include serving as representation for these Epic modules to

various oversight groups focusing on integration.

OpTime Administration:

** Epic certified in OpTime with Peri-Operative Charting -

version Spring 2006 & Summer 2005.

This position required a thorough understanding of the entire

OpTime application build and set up. While assisting in this

build and set up, demonstrated complex analysis, problem

resolution, as well as excellent documentation. These

accomplishments were aided by participating in recurring

discussions with hospital staff and gathering hospital specific

needs. As a member of the core OpTime team, established

tremendous working relationship with surgical staff, hospital

operations, executive management, Epic corporate staff, and also

Information Technology analysts, programmers and management.

. Attained a thorough comprehension of all OpTime system

definitions, security points, and custom programming which

serves as an invaluable tool for problem resolution and

deciphering system limitations.

. Assisted with OpTime implementations at 4 physical locations

which consisted of 2 hospitals and 2 ambulatory surgery centers.

The system build for these sites translated to 4 OpTime OR

locations and included over 70 OR rooms. Served as command

center manager for many go-lives.

. Implementation experience included Production environment as

well as many test environments. Required a thorough

understanding of implementation policy and procedures.

. Responsible for staff by overseeing testing, documentation, and

reporting of issues. Other oversight responsibilities include,

but are not limited to, verifying build, security set up, and

master file configuration.

. Demonstrated timeliness of task completion by adhering to

deadlines and communicating project completion to appropriate

team members.

. Served as primary contact in resolution of over 150 OpTime

production support tickets.

ADT Administration:

This position required the development of ADT security and user

roles, which included the successful integration of ADT with

other Epic modules. As a member of the core ADT team,

participated in the testing and training of ADT functionality,

and transferred the knowledge to various Geisinger staff, as

well as various consulting and sub-contracted staff.

. Assisted with ADT implementations at two separate level one

hospitals. Served as shift lead for Patient Access and

Emergency Departments.

. Identified as security team lead for ADT. Coordinated the

design of an innovative Epic security import. A version of this

import was later introduced in Epic Spring 06 IU Release.

. Served as primary contact in resolution of over 250 production

support tickets.

Other Administration:

. Member of Epic IT Master File team, Security team, and User Role

committee. These teams were responsible for the integration of

all Epic modules utilized at Geisinger.

. Served as the Team Lead for the Epic IT User Role committee.

This group was compromised of Epic IT security development

experts; it provided guidance for user roles of all newly

purchased modules.

. Strengthened integrity of Epic IT Shadow environment by

identifying security weaknesses and developed code requirements

for downtime conversion. Facilitated testing with all modules

and served ad Team Lead for subsequent conversion testing.

Ensuing experience included Epic SRO testing (Server Read Only).

. Identified as 'point of contact' for Geisinger Epic IT when

reporting security issues to Epic Corporation.

January 2001 - Verizon Communications; Arlington, Virginia

December 2004 Systems Analyst - Operating System Support

Member of team that managed Verizon's applications to the FCC

and State Commissions seeking to enter the long distance markets

within the Atlantic region. Worked to prepare witness testimony,

answered data requests by competitors and federal/state

commissions. Responsibilities included analyzing Verizon system

performance, compiling information, and authoring summary data.

Position required understanding complex system architectures,

interpreting policy and regulations, as well as meeting strict

deadlines.

Accomplishments specific to this position include:

. Assisted in the achievement of FCC approval for Verizon entrance

into the long distance markets. Our team helped Verizon receive

FCC approval faster than any other company in the nation.

. Awarded yearly promotions for personal achievement and

outstanding results. This included developing functional and

technical requirements for data collection, and creating

initiatives for report automation.

. Team nominated for Verizon Excellence Award. Awarded each year

to outstanding business units, teams, & individuals for

corporate achievement and success.

May - August Cable & Wireless USA; Vienna, Virginia

2000 Internship -Proposal and Bid-Management

Duties included:

. Analyze assigned Request for Proposals to develop winning bid

strategies.

. Coordinate proposal-writing assignments within Bid Team, develop

and modify standard boilerplate as required to be specific to

bid.

. Chair review teams to assure completeness, accuracy and

consistency of response, including review of technical and

business responses. Worked with sales, technical, marketing,

legal and financial professionals in the company to coordinate

and develop comprehensive response packages.

. Applied project management, technical writing, and research

skills.

TECHNICAL SKILLS:

. Attained a very thorough understanding of Epic and its

principles; highly proficient in importing, editing,

duplicating, and customizing Epic standard code for all Epic

functionality.

. Highly proficient in all Microsoft Office programs as well as NT

& Windows.

. Database experience includes MS Access, IBM Lotus Notes, and

Oracle including SQL.

. Other programs include but are not limited to FTP software,

Adobe, and Visio.

EDUCATION: The Pennsylvania State University, University Park, PA

Bachelor of Arts in Telecommunications - December 2000

1. Business Administration Minor

Patrick Kane

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