Customer Service High School

Location:

Posted:

October 12, 2010

Brianna Ellerbe 804-***-****

SUMMARY OF QUALIFICATIONS

•

1. Energetic, courteous, and Responsible, dependable, punctual

articulate • Eager and willing to learn new skills

2. Professional telephone manner • Multi-task

and skills • Customer Service

1. Takes pride in completing tasks • Patient Care Skills

in a timely manner and accurately

RELEVANT EXPERIENCE

Medical Office Support

1. Efficient use of medical records and/or software and program features

• Typed 50 wpm and 250 words in a 5 minute timed keyboarding test

• Ability to demonstrate effective interpersonal skills

1. Knowledge of communication principles

• An understanding of the medical insurance claims process and how to process claims

• Knowledge of the HIPAA laws and when and how to apply them

Nursing Assistant

• Assisted doctors and nurses in taking care of patients’ medical needs

• Helped and monitored activities of patients to insure daily hygiene care and physical

activities

WORK HISTORY

Turner Job Corps, Albany, GA 04/2010- 10/2010

Student/Employee

Nursing Assistant St. Joseph Hospital, Berlin, Germany 08/2008- 01-2009

Volunteer

Customer Service Bodies and Beyond Gym, 05/2005- 09/2005

Petersburg, VA

EDUCATION

Turner Job Corps, Albany, GA Graduated: 10/2010

Medical Office

Support

John F. Kennedy High School, Berlin, Graduated: 06/2008

High School Diploma Germany

CERTIFICATION/AWARDS

Turner Job Corps Perfect Attendance Award Expiration: 07/2010

Turner Job Corps Career Transitions Readiness Completed: 10/2010

Training