Terri Lutrell Preslar
* *** ***** **** ( Fayetteville, TN 37334 ( 256-***-**** (
**********@***.***
A decisive, goal- and profit-oriented retail professional with over 15
years of successful sales, administration, and management experience
seeking an opportunity to utilize my strengths and continue to grow in a
productive atmosphere. Resourceful and analytical with outstanding
communication and organization skills, I am effective working both
independently and as a team member.
PROFESSIONAL SKILLS
MS Office Office Management Payroll Administration Problem Solving
Applications
Automated Personnel Time/Behavior Inventory Control
Accounting Operations Management
Data Entry/Filing Customer Service Multi-Line Telephone P & L Management
PROFESSIONAL EXPERIENCE
Administrative Assistant- Randstad Huntsville, AL 6/10 -
9/10
. Made calls to schedule, reschedule, cancel and confirm appointments.
. Monitored and edited pending orders in the job pool to ensure proper
routing and completion.
. Received calls from technicians in the field to correct and enter data
to resolve technical issues in real time.
. Educated and informed customers of company's new product launch by
making outbound calls.
Receptionist- Qinetiq North America Huntsville, AL 2/10 -
5/10
. Answered and transferred all external and internal calls.
. Registered and issued appropriate badges for all visitors and
maintenance personnel per security procedures.
. Scheduled meetings and provided basic support for all conference rooms
in two buildings.
. Received, logged and distributed all incoming faxes to intended
recipients.
. Metered outgoing domestic mail, sorted incoming mail and kept an
accurate log of petty cash transactions.
Assistant Manager- Rent-A-Center, Inc. Huntsville, AL 11/08 -
7/10
. Created, managed and executed plans to increase sales and profits
while ensuring total customer satisfaction.
. Developed sales skills of all employees.
. Set specific goals for store performance and employee training.
. Provided leadership and guidance.
. Controlled Inventory and security of all store assets.
Store Manager- Lynnwood Wine & Spirits, Inc. Jackson, TN
12/06 - 5/08 & 9/97 - 8/04
. Scheduled, trained, and supervised ten member staff.
. Ensured total customer satisfaction.
. Analyzed daily sales data and inventories to plan purchases, product
promotions, and create all advertising.
. Monitored Profit and Loss statements to minimize costs and increase
profits.
. Conducted purchasing operations, maintained reports charting purchase
histories and market trends.
. Directed all aspects of stock including receiving, replenishment,
merchandising, pricing, and inventory control.
Store Manager- PetSmart, Inc. Jackson, TN 8/04 - 12/06
. Scheduled, hired, developed, and supervised a staff of over 30
associates.
. Managed all Profit and Loss statements including departmental sales
and payroll plans, controllable spending budgets, and expected sales
growth per period.
. Directed all aspects of stock including receiving, replenishment,
merchandising, pricing, and inventory control.
. Monitored the education and performance of all associates utilizing
training path guidelines, performance improvement plans, scheduled
evaluations and issued all associate certifications.
. Controlled payroll for all associates including commission reporting,
fringe hour usage, and time analysis.
. Maintained daily, weekly, and monthly reports as required by the
corporation and state/federal law.