Customer Service High School

Location:

Posted:

September 30, 2010

Janet Young

Objective

Clerical position in a legal or office environment.

Employment

clerical assistant Years Employed (2008 - 10)

olson shaner attorneys at law Salt Lake City, Utah

Prepared legal documents for first stages of debt collection lawsuits.

Prepared payment stipulations, answered questions for defendants, and

organize legal documents.

Sales and Service Associate Years Employed (2006 - 08)

AAA Utah (Spherion Staffing) Salt Lake City, Utah

Entered daily business, balanced daily business, customer service, directed

operator calls, took payments, research payments, organized business,

tracked business, filed business paperwork

credit analyst Years Employed (2005 - 06)

American Express (Kelly Services) Murray, Utah

Handled inbound customer calls, data entry, multi-tasked, worked with a

team

Collector Years Employed (2004 - 05)

Convenient Loan Salt Lake City, Utah

Made collection calls, processes loans, faxed documents, filed court

documents, filed customer records, categorized and organized files, answer

phone calls, greeted clients

Education

Paralegal Studies Years

Attended (2005-present)

Salt Lake Community College Salt

Lake City, Utah

Courses completed in Family Law, Computers for

Paralegals, and Human Relations in the Business World.

General Studies Years Attended (1994-1998)

Gar-Field High School Woodbridge, Virginia

Courses completed in Word Processing, Government, and graduated in June of

1998.

Skills

Proficient in Microsoft Office and WordPerfect Suites

Type 50 wpm and ten key by touch

Certified Notary