Customer Service Human Resources

Rose Leader

**** ***** ***

Hanford, CA *****

***/*** ****

Objective Summary:

To seek a challenging position that will utilize my vast experience, supervision, education and knowledge of Business

Administration. I am a proven individual that excels under pressure, can multi-task and work with little supervision.

Strong work ethics and beliefs in team work and problem solving. I am presently a senior at Kaplan University with very

few classes remaining, seeking a second degree in Psychology to enable me to help people to be best of my ability.

Experience:

• Presently an Office Manager with a government entity, serving in the roles of Payroll Administrator, Bookkeeper,

Human Resources and Benefits Coordinator.

• Customer Service to incoming clients, phones, creating orders with follow through to delivery, information and

referral, procedure implementation. – 20 years

• Training to individuals to reach goals of educating, training for man hour recording. Held training classes to

personnel deploying to New Orleans for relief. Timesheet entry training. Medical referral procedures training.

Presentation to clients for preparation in assigned duties – 12 years

• HR/Personnel Supervisor to employees coming in to company for orientation purposes, Intake

Supervisor/Staffing Coordinator, placing advertisements, EDD, employment verifications, scheduling,

interviewing, I9, testing for ability, client screening, background checks, well versed in EEOC, FMLA, Workers

Comp. and multiple HR programs. – 10 years

• Secretarial skills to assist clients and management, typing, Fax, mail, letter drafting, proofreading, travel

arrangements, ER’s, press releases, marketing, man hour calculation and reporting. – 25 years

• Accounting Technician to include Internal Audits, data entry, receiving funds to post and process, billing. A/R,

collections, A/P, issue purchase orders, taxes, government contracts, payroll entry/transmission, cashiering. – 17

years

• Other: Capital Buyer for a multi-million dollar expansion; negotiating terms with vendors, issuing purchase

orders, invoicing, budget tracking, reconciling and training.

6 years military service for the United States Marine Corps: Crew Chief, Plane Captain, Jet Engine Mechanic,

Turn Up Mechanic, Security, Maintenance, Tech Pub Library, Ground Safety NCIOC. Achieved E-5 in 2 years.

Honorable discharge. Hanford West H.S., Hanford HS - Tennis Coach

Software:

Word, Excel, Access, PowerPoint, Works, MOMS, Quicken, QuickBooks, Famous, Peachtree, ADP, Acuity, Oracle,

Solomon IV, MAS 90, FedEx, UPS, and other proprietary software.

Work History:

2005 – present Full Charge Bookkeeper ~ Accountemps, Inc., Visalia, CA.

2005 Volunteer American Red Cross, Visalia, CA.

1997- 1999 Temp. Employee/Personnel Supervisor ~ Kelly Services, Everett, WA.

1991-1995 Executive Secretary ~ Alliant Techsystems (aka Honeywell) Mukilteo, WA.

1977 – 1983 Jet Engine Mechanic/ Safety NATOPS NCOIC ~ United States Marine Corps, Camp Pendleton, CA.

Education:

2011 Kaplan University, Psychology major

2009 Colorado Tech. University, Buss. Administration

2004 Academy of Beauty, Mesa, AZ.

1995 Career Floral Design School, Bellevue, WA.

1974 Inglemoor High School, Bothell, WA.

1974-1975 University of Oklahoma, Norman, OK.

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