Linda Taylor Brown

**** **** ******

Richmond, VA 23226

804-***-****

abjlpi@r.postjobfree.com

VACO STAFFING, INC. Richmond, VA 08/2010-present

Executive Administrative Assistant

This position is responsible for receiving and routing incoming calls,

including processing weekly and monthly reports. In addition, this

position is responsible for making detailed travel arrangements and

appointments for executives.

MACY'S RETAIL HOLDINGS, INC. Richmond, VA 06/2009-06/2010

Merchandising and Pricing Associate

This position was responsible for pricing and signage of all store

merchandise: including sorting, relocating and the markdown of

merchandise to make sales floor more appealing to the customer.

DEWBERRY & DAVIS, Richmond VA 03/2008-07/2008

Administrative Assistant

This position required a variety of administrative and clerical duties

necessary to manage a civil engineering office. Organized and maintained

paper and electronic files, conducted research and disseminated information

by using electronic and mail services. The administrative assistant was the

first point of contact to all vendors and customers.

. Excellent communication skills used daily with office personnel,

outside contractors and vendors

. Typed memos, letters and other correspondence to internal and external

customers

. Responsible for ordering and tracking the daily office supplies

. Processed daily office correspondence

. Kept Microsoft Outlook Calendar up-to-date

. Prepared conference room for daily meetings

. Developed an inventory system to assist in monitoring the office

supplies

. Processed all incoming and outgoing faxes, mail, FedEx and UPS

packages

. Successfully trained in Microsoft Office Series 2007

. Used Excel 2007 to track invoices and manage reports

. Knowledgeable in how to use the Oce Scanner to scan engineering plans

. Identified a more unique way to assist engineers with the filing

system

. Responsible for keeping the Bid Register up-to-date

. Assisted in compiling proposals for new contracts

BUILDING SERVICES UNLIMITED, Richmond, VA

03/1995 -04/2007

Office Manager

This position was responsible for maintaining the day-to-day operations of

a commercial janitorial company. The administrative assistant was

responsible for forwarding all incoming and outgoing mail to appropriate

personnel in addition to processing monthly reports, and designing monthly

newsletters. Conducted exit interviews and filing projects and handled all

personnel paperwork and constantly researched, updated and tracked employee

information.

. Developed an employee handbook that provided information pertaining to

work conditions, benefits, policies and procedures

. Designed and implemented the new hire orientation

. Excellent telephone skills used daily for incoming and outgoing calls

to customers and employees

. Data entry skills used on automated system to process staff time

sheets, payroll disbursements, and records required by BSU Management

. Used Excel to establish and maintain staff work schedules in

coordination with customer needs

. Developed orientation procedures for new employees

. Responsible for hiring and supervising of all office personnel

. Responsible for conducting background and reference checks on

potential employees

. Used MS Office daily, including Word, Excel, Outlook, and MS

Publishing

. Purchased office supplies and equipment

. Coordinated workflow for all outside personnel

. Composed correspondence and reports for manager's signature

. Responsible for employment verification

. Set up new employee files

CONTINENTAL INSURANCE CO., Richmond, VA

8/17/87- 11/17/94

Commercial Lines Rating Specialist I, II & III

This position was responsible for accurately rating and coding large and

complex commercial property, workers compensation, and automobile and

liability exposures for all states.

. Successfully completed the required training program to become

knowledgeable in commercial property and liability rating

. Presented accurate and timely quotes to underwriters for delivery to

agents, including rush items by prioritizing work assignments

. Trained employees to rate all lines of insurance coverage

. Consistently maintained a rating and coding accuracy ratio of 90%

-100%

. Demonstrated adaptability by self-training on property and automobile

lines of business which lead to a promotion

. Recognized for thoroughness and accuracy of coding claims for all

commercial insurance lines

JOHN W. PRETLOW INSURANCE AGENCY, Richmond, VA

9/15/80- 8/17/87

Licensed Property and Casualty Agent

This position was responsible for the day-to-day operations of an insurance

office that required me to use excellent communication and customer service

skills.

. Assisted walk-in customers with their homeowner and automobile

insurance needs

. Responsible for inspecting prospective property to ensure that such

property met the needs and guidelines of the agency and insurance

companies

. Performed daily bank transactions

EDUCATION & TRAINING

Bachelor of Liberal Arts

University of Richmond, Richmond, VA

. Member of the Golden Key National Honor Society 3.7 GPA

SKILLS

. Experienced in Microsoft Office XP Professional

. TTracks Timekeeping System

. Quick Books Pro

. MS Publisher

. Human Resource Certification/Skill-Path

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