Customer Service Data Entry
Resume:
Sandra J. Fuller
Nunn, CO *0648
abjlo9@r.postjobfree.com
OBJECTIVE:
To obtain long term employment with a company where I will provide the best
possible service for them and their customers.
PROFESSIONAL KNOWLEDGE:
Knowledge of administrative and clerical procedures, MS Office programs,
able to manage files and store records as per retention rules, maintain
correspondence flow and proficient office equipment operation.
Knowledge of principles and processes for providing customer and personal
services which includes customer need assessment, meeting quality standards
for services and evaluation of customer satisfaction.
Outstanding data entry skills: 50 wpm 9550 kph. Includes accurate
verification of data and preparation of materials for printing.
Knowledge of computer hardware and software, such as AS400, TSSO, Novel
Networking, XP Systems, EDP rules and processes.
WORK EXPERIENCE:
Norbel Credit Union - 2007 to October 15, 2010
1260 S. Hover St., Ste. A
Longmont, CO 80501
303-***-**** (Amy Tankovick)
Member Service Rep/Accounting
Accounts payable/monthly reconciliations
File retention and File Maintenance
Customer support for Online Bill Pay systems, Online Banking
Updated documentation and training of co-workers on new software programs
First National Bank - 1983 to 1999 & 2003 to 2006
205 W. Oak
Fort Collins, CO 80521
Control Tech I
Responsible for printing and storage of all bank reports & statements
Maintained and updated report storage software
Account reconciliation for corporate customers
Processed electronic credit/debit files/payrolls
Provided information to customers regarding electronic banking
Citizens Bank - 1999 to 2003
130 S. Broad Street
New Tazewell, TN 37825
Account Services Rep/Operations Support
Provided customer service to internal and external customers
Data entry of check information/balancing/reject re-entry of Cash Letters
Electronic (ach) and Wire Transfers
Processed incoming and outgoing mail
PROFESSIONAL REFERENCES:
Kris Rockwell
CFO College Credit Union
2901 S. 27th Ave.
Greeley, CO 80631
Nikki Hartman
Branch Manager Norbel Credit Union
1025 E. Swallow Road
Fort Collins, CO 80525
970-***-**** ext. 8315
Judy Lewis
Retail Support Representative
First National Bank
205 W. Oak
Fort Collins, CO 80521
Phone: 970-***-****
Contact this candidate