Peggy A. Harrison, PHR
Terre Haute, IN 47803
Home: 812-***-**** abjllz@r.postjobfree.com Cell: 812-***-****
CAREER SUMMARY
Human Resources professional with extensive experience in benefits
administration and ADP payroll. Excellent communication, interpersonal and
follow through skills. Build and maintain strong working relationships with
internal customers and vendors to positively impact employee satisfaction.
Well versed in all aspects of employee benefits including Medical/Dental,
Health Savings Accounts, Vision, Wellness, 401(k), Flexible Spending,
COBRA, FMLA/Disability leave and Educational Assistance programs.
Proficient in Microsoft office products with a proven typing speed of 65
wpm. Expert in use of ADP PC Payroll for Windows and Report Smith Report
Writer.
PROFESSIONAL EXPERIENCE
HUMAN RELATIONS COMMISSION - CITY OF TERRE HAUTE
January 2010 - July 2010
Administrative Assistant
Responsible for all the daily operations of the office. Schedule
appointments, make travel arrangements, greet visitors, log complaints,
order and maintain office supplies, route correspondence and phone calls.
Type correspondence, reply to e-mails, plus all other administrative duties
as assigned. Ability to work in a fast-paced environment, self motivated
with strong organizational skills. I also have the ability to multi-task
and work under pressure. Currently working under the direction of the
Executive Director to facilitate all aspects of hosting a state-wide
conference for 150 participants at a local hotel. This includes securing
presenters, distributing marketing materials, providing accommodations,
meals, travel arrangements, tracking registrations, cancellations and
schedule changes.
Reference: Jeff Lorick, Executive Director, Human Relations Commission,
812-***-****, abjllz@r.postjobfree.com
APPLIED EXTRUSION TECHNOLOGIES, INC., Terre Haute, IN
April 1994 - October 2009
Human Resources Senior Benefits Analyst
Responsible for coordinating the following for 700+ employees
1. Benefits Enrollment
. Worked with provider to design and implement on-line benefits
enrollment program for entire company. Took company from paper-based
enrollment to online.
. Coordinated the transfer of all information via electronic method to
all suppliers.
. Prepared and distributed materials for open enrollment meetings for
all employees.
2. Payroll
. Updated annual employee benefit rate changes for all benefits, wage
increases and COBRA.
. Calculated and processed employee deduction changes in payroll
system.
. Used ADP PC Payroll for Windows and ReportSmith report writer daily.
. Responded to and processed garnishments and child support orders for
bi-weekly payroll.
. Answered unemployment inquiries and prepared documentation and
participated in hearings.
. Uploaded contributions to 401k accounts. Assisted with company
match transactions.
3. New Hire Orientation
. Redesigned and implemented new hire orientation of company handbook
and benefits.
. Conducted bi-weekly new hire orientation sessions which covered
employee handbook, benefits, sexual harassment and diversity training.
. Follow up with employees to ensure enrollment.
4. Health Savings Accounts
. Designed communication materials to roll out Health Savings Accounts
enrollment and education on how to use the accounts.
. Implemented and maintained the uploading of contributions to employee
health savings accounts.
5. Employee Education
. Send monthly e-mails on a new benefit topic or wellness topic.
6. Negotiation
. Worked with the benefits committee on benefit plan designs and
negotiated rates with providers.
7. Intranet Design
. Created and designed and maintained intranet site for company
benefits using Microsoft Frontpage and Sharepoint.
8. Provider Relationships
. Maintained great relationships with providers to resolve employee
issues.
. Developed a way to automate accurate reconciling of monthly invoices.
9. Recruiting
. I have experience in interviewing, testing candidates, conducting
background checks, coordinating physicals and interview schedules.
10. Employee Policies and Procedures
. I have administered FMLA, attended FMLA training, distributed
monthly headcount report to corporate office and a special
headcount report to CFO.
Senior Secretary
September 1981 - March 1994
Receptionist, file clerk, engineering secretary, Regional Office Management
Secretary, Accounting Secretary - responsibilities including typing,
filing, distributing correspondence, input of accounting entries in to
ledger system, ordering supplies, making travel arrangements, backup for
other secretary's,
Reference: Linda LeCour, Health and Wellness Manager, Applied Extrusion
Technologies, Inc. 812-***-****, abjllz@r.postjobfree.com
OTHER RELEVANT WORK EXPERIENCE
1. bank teller - responsible for the correction distribution and
receipt of cash - large and small amounts. Daily balancing and
accuracy of cash drawer, meeting customer needs, and answering
questions about bank services
2. receptionist and insurance clerk in a doctor's office - responsible
for making appointments, greeting patients, filing, completing
insurance forms for public and private insurance carriers, helping
the nurses and x-ray technician as needed.
3. fast-food restaurant - greeting customers, taking orders and
filling them accurately and quickly, maintain accurate cash drawer.
4. grocery store cashier - responsible for running cashier, stocking
shelves, balancing cash drawer.
EDUCATION
BS, Organizational Management, Oakland City University, Oakland City, IN
AS, Secretarial, Indiana State University, Terre Haute, IN
CERTIFICATION
Professional in Human Resources (PHR),
from the Society for Human Resources Management (SHRM)
since May 2003
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
National Association of Professional Women
Wabash Valley Human Resources Association
Society for Human Resource Management