Customer Service Accounting
Resume:
Deidrea M. Rogers
Fairburn, GA 30213
Phone: 770-***-****
Email: abjlle@r.postjobfree.com
JOB OBJECTIVE
To utilize my expertise in a progressive Corporation, this offers challenge and growth.
SUMMARY OF QUALIFICATIONS
•Management skills and knowledge
•A/R and A/P Skills to include, SAP, Daybreak and Peachtree software, GEAC 6.0
•Sales and Use Tax Knowledge as well as CCH processing
•MS Word, Excel, Access, Outlook 2003, Lotus Notes, Oracle, PeopleSoft and AS400.
•Administrative Assistance experience as well as Customer Service, Collections and Credit Knowledge.
PROFESSIONAL EXPERIENCE
Present - Sr. Tax Analyst
Thomson Reuters, Atlanta, GA
• Validate client data, confirm and make sure tax liabilities are accurate. Verify applicable tax laws by
jurisdiction and proper documentation for audit purpose.
• Determining client tax liabilities and processing client tax and accounting reports.
• Create tax reports and prepare and process multi – state and federal monthly, quarterly and annual sales tax
returns Preparation and review of international compliance tax and forms as wells processing federal and state
estimated tax payments and extensions
• Tax calendar management (filing frequencies, location codes prepayments, EFT/EDI requirements.
• Ensure accurate flow of the returns and data. Processed Funds request preparation, including applicable
treasury adjustments.
• Tax (web) report review and management. Prepared amended tax returns and registrations.
• Resolving compliance problems and issues. Process month end reports and month end close
• Provide effective resolution of jurisdictional notices and requests
• Reconciliation, research and problem- solving of tax data, returns and notices
• Primary point of contact for the clients as well as providing customer service and responsiveness to clients
and jurisdictions
• Maintaining client specific databases (entity information, address, and services/nexus types).
• Demonstrated time management skills to meet monthly tax deadlines
• Assist in training, mentoring and developing of new tax analyst
• Work in compliance with the treasury, legal and accounting functions on reorganizations, acquisitions and tax
planning implementation
• Remain informed with respect to tax law developments and their impact on the company
2004 - Sr. Accounting Coordinator
SED International Inc, Tucker, GA
• Processed invoices in accounting software for payment.
• Reconciled and researched accounts processed journal entries, billing and credit issues.
• Auditing of Vendor invoices and reports
Processed and matched purchase orders to receivers
Processed check requests and processed weekly check run as well as transmitted ACH (direct deposit) semi
weekly. Processed A/P for month end close, and submitted month end reports to manger
Reviewed, verify accuracy and prepared journal entries and account reconciliation’s
• Coordinate accounting matters with other company departments, locations and divisions. Worked with
multiple accounting and billing systems
• Processed A/R payments from vendors and Recorded cash activity in accounting software.
• Processed weekly cash receipts and prepared bank deposit.
• Maintain G/L reports, Batch Control, Invoice Auditing, Invoice registers, A/P-Aging Trial balance and
Invoice Aging reports.
2003 - Accounting Coordinator
Institute of Nuclear Power, Marietta, GA
• Auditing of Vendor invoices along with Business and Travel Expense reports
• Processed monthly billing and invoices for Cobra and Health Club, maintained Receiving Aging reports,
Activity reports and Cash Receipt reports.
• A processed A/R payment to vendors and reconciliation’s of vendor Accounts Administer Company’s PC
Incentive Program.
• Responsible for maintenance of employee and vendor master files.
• Reviewed, verify accuracy and prepared journal entries and account reconciliation’s
• Coordinate accounting matters with other company departments, locations and divisions. Worked with
multiple accounting and billing systems. Processed weekly cash receipts and prepared bank deposit.
• Maintained Excel spreadsheets. Prepared weekly and monthly reports
2000- Sr. Account Representative
Green Tree Financial, Duluth, GA
• Processed and researched over 200 invoices through accounting software for payment.
• Processed purchase orders, matched receivers and handled all legal invoices and billing inquiries.
• Reconciled and researched accounts processed journal entries, billing and credit requests.
• Assisted with the preparation of supporting documentation for internal auditors.
• Maintained Excel spreadsheets. Prepared weekly and monthly reports
• Communicated with different departments and provided administrative and customer service support.
• Processed and maintained insurance verification and correspondence as well as interacting with agents on
coverage and unresolved issues.
• Collected on delinquent accounts, determining bad accounts and handled them properly, oversaw pre-legal
requests on foreclosures and bankruptcy accounts, followed FDCPA procedures and company compliance.
1997- Assistant Credit Manager
WFS Financial, Marietta, GA
• Supervised Accounts Receivable maintenance to include billing department and account reconciliation.
• Worked with management to develop management reports
• Collected and pursued delinquent accounts as well as reviewing credit applications and making credit
decisions on accounts and credit applications
• Performed supervisory duties in collections department as well as assisting and supporting the needs of upper
management.
• Provided customer service, resolved customer discrepancies and billing issues
• Handled legal documents on active litigation issues and worked closely with attorneys
• Received and posted all payments and prepared daily deposits and month end reports
EDUCATION B.S. Accounting, Ashford University, Iowa, IA
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