Sales Customer Service
Resume:
Beverly McCleery
Carlinville, IL 62626
Profile
I am a friendly, loyal, and dedicated individual who desires to succeed in
any environment. Although I have extensive experience in the waste
industry, I love to learn, and am always up to a challenge. I get along
well with others, while also working efficiently on my own. I am seeking a
position where I can develop and excel.
Experience
Allied Waste, Edwardsville
April 1995 to July 2010
Commercial and Industrial Dispatcher (December 2006 to Present)
. Coordinating the utilization of trucks, drivers, and containers to
assure promt and effective service to customers.
. Assigning loads to drivers based upon designated route and driver
location.
. Updating, preparing, and dispensing the daily route schedule.
. Reporting driver problems to appropriate department or supervisor for
resolution.
. Gathering and maintaining route sheets documenting pick-ups.
. Ensuring the accountability of route completions.
. Driver check-in at the end of each drivers shift.
Sales Coordinator (October 1998 to December 2006)
. Providing Support to entire Sales team, to assist in the acquisition
and maintenance of new and existing customers.
. Reporting monthly sales results for corporate updates and sales
commissions.
. Process sales order changes.
. Preparing and maintaining customer contracts and files.
. Maintaining multi-line telephone system. (Lucent - Definity)
. Ordering supplies and service for office equipment. Issuing PO's for
these services
. Basic administrative duties
Customer Service Representative (April 1995 to October 1998)
. Ensured customer satisfaction when customer irregularities cause
concern.
. Consistently met specific company and customer deadlines.
. Developed interpersonal and time management skills.
Education
Alton High School/JB Johnson Career Development Center, Alton, IL
62002.
References
. Mary Cox - 217-***-****
. Joli Downer - 618-***-****
. Robin Karlas - 618-***-****
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