Hubert A. Cleaver II

***** ***** ***. ****** ****, MO. 64134

816-***-****

abjljr@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS

• 8 plus years of progressive experience in leadership roles.

• Demonstrated ability to make effective decisions, in fast paced environment, that potentially bare financial

consequence.

• Exceptional organizational skills in managing daily workflow and standard operating procedure.

• Exceptional computer skills in Word, Excel, and MS Outlook.

• Logically investigate, isolate and eliminate causes to a problem.

• Experience in effectual communication.

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EDUCATION

Rockhurst University, Kansas City, MO.

Bachelor of Science in Business Administration.

Emphasis Area: Finance/Economics

Overall GPA: 3.4

PROFESSIONAL ACCOMPLISHMENTS

Commerce Bank, Kansas City, MO. 2009-Present

Collection Specialist (2009-Present)

• Interpret financial situation of customer and provide guidance in order to prevent/limit loss.

• Actively skip trace accounts in order to obtain effective contact with customer.

• Consistently achieve monthly roll rate and productivity goals.

• Frequently communicate with third party consumer credit counseling services to assist customer with

lowering of interest rates and monthly minimum payments.

Wells Fargo Finance, Kansas City, MO. 2006-2009

Collector II (2006-2008)

Loss Mitigation Specialist (2008-2009)

• Utilize multiple internet databases such ACS, System II, XPM, Hogan and all other related systems to

setup payments and obtain account information.

• Communicate effectively with customers in order to achieve tier and business goals.

• Evaluate customers' financial situation and negotiates for full payment or creates terms for repayment.

• Effectively utilize collection tools that create work out plans for curing accounts.

• Perform research on accounts to resolve conflict and locate customer, update demographic information

to avoid fraud while maintaining customer confidentiality.

Farmers Insurance Group, Kansas City, MO. 2006-2007

Personal Lines Underwriter

• Responsible for underwriting in Auto and Home through the acceptance, declination or modification

of applications requiring manual intervention.

• Provided technical advice and assistance to other departments, District Managers and agents

regarding coverage interpretations, policy and endorsement provisions.

• Evaluated new, reinstatement and change applications to determine quality of risks, their

acceptability and proper rating classification.

• Determined coverage to be extended and endorsements or policy forms to be used.

• Evaluated existing business to determine continued acceptability, refusal of renewal or modification

of coverage.

• Reviewed inspections and initiated action on investigation reports.

Fiduciary Insurance Services, Kansas City, MO. 2003-2006

Owner/Operator

• Worked closely with underwriters to ensure new business was added in a concise and timely manner.

• Performed detail oral review of written policy with insured.

• Responsible for budgeting and marketing of business.

• Maintained book of business through effective communication and providing excellent customer

service.

Arch Loan Company, Kansas City, MO. 2003-2006

Owner/Operator

• Performed bookkeeping, auditing, marketing, accounting and budgeting functions.

• Served as primary for customer contact and business relation.

• Analyzed and tracked accounts payable and receivable monthly and quarterly.

• Maintained daily and monthly financials consisting of cash ledger, interest accruals, profit/loss, income

statement and balance sheet.

• Worked diligently with private agencies and county offices.

State Street, Kansas City, MO. 1998-2003

Fund Accountant (1998-1999)

Senior Accountant (1999-2001)

Account Manager (2001-2003)

• Responsible for preparation of monthly accounting control reports and financial statements for SEC

reporting.

• Analyzed daily activity to ensure materiality constraints were not exceeded.

• Prioritized to ensure critical trade activities received the time and attention necessary to meet

deadlines.

• Monitored and processed corporate actions such as stock splits, spin offs and mergers.

• Analyzed SEC yields, Income rollforwards, and expense schedules.

• Reviewed daily Asset, Liability, Income, Expense and Capital account journal entries to ensure proper

calculation of Net Asset Value.

• Calculated daily Net Asset Value for mutual funds consisting of futures, swaps, forwards and options.

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