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Acoya D. Hamilton

Objective

To excel in a dynamic company that will allow me to

demonstrate my strengths while sharpening my

skills.

Education

1999-2002 Fayetteville State University

Fayetteville, NC

Bachelor of Science in Biology

Member of Beta Kappa Chi Honor Society

Biological Reserve Maintenance Volunteer

Member of Bio Phi Chem Science Club.

Member of Illusions Modeling Club.

1997-1999 James Sprunt Community College

Kenansville, NC

Phlebotomy Certificate/College Transfer

Dean's List Fall '97

B-Honor Roll 1998-99

Professional Experience

2008-2010 Biogen Idec

RTP, NC

Responsible for setting patients up to get started

on Multiple Sclerosis Therapy.

Answer questions or concerns regarding therapies

and the process of getting starting

Assist with setting patients up with pharmacies to

receive medication

Collect insurance information to perform research

Assist patients with finding financial assistance

if needed

Refer new patients to therapy support program

Responsible for sending out promotional items

Adhere to guidelines established by the Touch

Prescribing program to ensure FDA protocol is meet.

Adhere to cGMPs and SOPs

2003-Present Laboratory Corp. of America

Raleigh, NC

Team Lead Patient Service Technician

Maintain logs of specific problems, specimens

shipped to reference labs, and daily count of

patients.

Venipuncture on all age groups, accessioning,

specimen processing, perform Chain of custody drug

screens on urine and hair, saliva alcohol testing

and fingerprinting.

Works with supervisor to ensure adequate coverage

and handles specific projects as assigned. May

provide internal QA/auditing as directed by

supervisor. Responsible for inventory, various

clerical duties, and training of new employees.

Researches, troubleshoots, and follow-ups to

supervisor on any phlebotomy related problems or

injuries. Interacts with laboratory, sales

personnel, and various accounts in troubleshooting,

resolving problems, and ensuring an efficient

workflow.

Supplies objective input to supervisor on the

evaluation of employees, and helps to ensure

adherence to all state, local, and federal

regulations.

Patient Services Shining Star Award for 2nd and 3rd

quarter 2006.

Jan. 2003- Aug 2003 American Red Cross

Durham, NC

Collection Specialist II

Obtained Vital Signs and discussed any donor's

concerns

Collect and prepare whole blood for shipment to

appropriate lab.

Performed daily quality control on supplies and

equipment.

Followed Standard Operational Procedures (SOP's)

Maintained Current Good Manufacturing Practices

(cGMP).

1998-2002 Duplin General Hospital

Kenansville, NC

Phlebotomist

Venipuncture on all age groups.

Performed Urinalysis, rapid streps, set up cultures

on various body fluids.

Computer Skills

Microsoft Word, Excel, Internet, Mysis, MediTech

System, E-Mail, and LCM.

Contact this candidate