Customer Service Manager
Resume:
Susan LeGate
Evansville, IN ***11
abjl80@r.postjobfree.com
EMPLOYMENT GOAL: Seeking position as a receptionist
SKILLS AND ABILITIES
Supervisory experience in managing and motivating
employees
Experienced in basic office duties such as multi-line phone system
and filing
Excellent customer service skills
Strong written and verbal communication skills
Knowledge of Microsoft WORD and EXCEL computer programs
Capable of working both independently and as part of a team
Proven ability to learn new tasks quickly
EMPLOYMENT HISTORY
Patient Coordinator:
Med 1st of Evansville, Evansville, IN, July 2006 - April 2009
Scheduled new and active patients
Routed patients through treatment stations
Communicated daily with patients, management, and professional
staff
End-of-day and end-of-month paperwork
Utilized multi-line phone system, copier, and fax machine
Restaurant Server:
The Carousel, Evansville, IN, October 2004 - February 2005
Smitty's Little Tavern, Evansville, IN, August 2001 - February 2004
Dogtown Tavern, Evansville, IN, February 2001 - September
2003
Memorized menus to assist customers in ordering
Delivered optimum customer service with a smile
Some food prep, organizing orders, serving food and drinks
Ensured a pleasant experience for the customer in every way
Store Manager:
Cash Tyme, Evansville, IN, December 1998 - April 2000
Opened new accounts and renewed existing accounts
Collections (in person, over telephone, and by mail)
General clerical duties including filing, data entry, and multi-
line phone system
EDUCATION
Ivy Tech Community College, Evansville, Indiana, 2009 - 2010, General
Studies major
University of Southern Indiana, Evansville, Indiana, 1987 - 1989,
Sociology major
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