Medical High School

Gwenetta Harris

*** ***** *****

Rincon, Georgia 31326

Home: 912-***-****

Cell: 912-***-****

Email: ************@*****.***

Objective

Seeking a medical receptionist position that utilizes my extensive computer

and medical knowledge and experience with client/patient service.

Qualifications Summary

. More than 5 years experience as a receptionist in a healthcare setting.

. Warm, outgoing personality and ability to interact effectively and in a

supportive manner with persons of all ages and backgrounds.

. Very good telephone skills and etiquette.

. Strong ability to work well under pressure and be accurate and

efficient.

. Extensive computer knowledge of Microsoft Excel and Word, type 40 WPM.

Education

Sol C. Johnson High School (1991), Savannah, GA

Troy State University (2010), Troy, AL

Work Experience

Medical Receptionist: Dec. 2003 - Feb. 2008, Family Health Hospital,

Marietta, GA

. Greet patients and agency visitors, directing all people to the

appropriate locations and services in courteous, polite and helpful

manner.

. Respect and maintain privacy of agency clients, assuring client

confidentiality at all times.

. Provide efficient and professional telephone services.

. Other duties include: Registering patients according to agency

protocols, determining the financial status of patients and their

eligibility for hospital services, assisting patients in correctly

completing appropriate forms, and documenting all information according

to hospital protocol.

Medical Receptionist: Jan. 2000 - Nov. 2003, Axis Community Health,

Atlanta, GA

. Scheduled appointments for patients according to established procedures.

. Collected and posted fees according to protocol; prepared and balanced

daily financial registers and submitted all forms and fees to the fiscal

department.

. Maintained and reported statistics as required. Maintained forms and

office supplies required for front desk activities.

. Secured the building at the close of each working day and performed loss

prevention activities.

. Daily responsibilities included assuring the readiness of the reception

area, opening the building at the designated time and having all front

desk services fully operational at the start of business hours.

*References available upon request.

Contact this candidate