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Manager Customer Service

Location:
Chapin, SC, 29036
Posted:
October 12, 2010

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Resume:

Tammy Higginbotham, C.P.M., C.P.I.M

*** **** **** **.

Chapin, SC 29036

803-***-****

E-mail Address: abjl71@r.postjobfree.com

Professional Profile

I am CPM and CPIM Certified. I have worked in Supply Chain for 30 years

with 15 years in Management. I am currently working in the Nuclear

Energy Field for the Federal Government DOE. I am very diversified. I

have purchased, planned, and Master Scheduled for manufacturing -

electrical, electrical mechanical, mechanical, bare metals (aluminum,

steel, plastics - injection molding, paint - both wet and powder,

hazardous fluids), medical, Nuclear and for the Federal Government. My

strong areas are contract and cost negotiations as well as Materials

(such as inventory and logistics). I have done Project Management for 10

years. I have experience in many MRP Systems (examples are Oracle &SAP)

and computer software (examples of a few are Power Point, Excel, Word,

Access).

Education

Bowling Green State University; Bowling Green, OH 1980 - 1985

Bachelor of Science in Business Administration with concentrations in:

Business Management

Supply Chain Management

International Management

Accreditations

CPM, CPIM

Experience

2008 - Present, Department of Energy Savannah River Site; Aiken,

SC

US Nuclear Energy

Sr. Buyer (Contract)

I am responsible for all Staff Augmentation Contracts for the SRR side

of the site.

Responsible for both types of contracts and monies; both, American

Recovery &

Reinvestment Act and Savannah River Remediation, LLC Base Scope.

Responsible for Per

Diem Certifications, American Recovery & Reinvestment Act Reporting.

Responsible for

Certificates of Insurance from all shops. Purchased material and

components. Responsible

for the invoicing of all shops. Am responsible that all shops followed

all Government Acts

and Procedures. Am responsible that all RQ do not exceed their budget

Ceilings for each

project.

2005 - 2008 Lexington Medical Center; W. Columbia, SC

Health Care

Sr. Buyer

Purchased all medical supplies for 57 doctors' offices, 2 Surgery

Centers, Main Surgery and all supporting departments, 6 Urgent Care

Facilities, and 4 Labs. Was also responsible for purchasing all plastic

surgery parts and components as well as transplant parts. Responsible

for both Sole Sourcing and Dual Sourcing. Was responsible for the

inventories of all components that I purchased. Was responsible for New

Projects. Responsible for legal service contracts for those supplying

products as well as our Premier Contract Suppliers. Coded Services for

2 of the Urgent Care Facilities. Was responsible for the Workers

Compensation and Insurance for 2 Urgent Care Facilities. Ran the front

offices (registration, scheduling) for 2 Urgent Care Facilities.

2000 - 2005 Bose Corporation, Blythewood, SC

Electronics Consumer and Automotive

Commodity Manager/Sr. Buyer III / Supplier Quality Coordinator/Master

Scheduler

Purchased domestic and International (North America, South America,

Europe, Asia, Middle

East) raw materials and scheduling of manufacturing lines. Had 35 direct

reports, Was responsible for scheduling 5 lines in SC, 3 lines in Mexico,

and 2 in Framingham, Was responsible for scheduling 2 Distribution

Centers, Southeast and Northeast. Was responsible for 8 locations in the

corporations (North America - 4 locations, Mexico - 2 locations, China,

and Europe) When scheduling had to coordinate different facilities by

line capacities, material on hand, man power available, line and labor

costs with the least amount of changeovers. Also had to look at those

lines that we could do multiple changeovers several times a day to allow

for lean manufacturing to supply our Customer demands. Also looked at

vendor locations for material not on hand for best cost for

transportation as well as looking at facility location to Customer to

meet Customer demands. Was responsible for all Legal Contracts. Managed

and scheduled the logistics for domestic and International materials (air

transportation, train, and trucking companies). Was responsible for

second sourcing components that were potential risk to the company, ex.

(supplier in financial trouble, capacity restraints, cost to high). Was

responsible for the Project Management of New Models examples are:

coordinating the transfer of business from one supplier to another.

Coordinated component changes between Engineering, Quality, Internal

Lines, as well as Suppliers. Conducted quality audits on both processes

and systems at suppliers' facilities. Responsible for new model start-

ups, build-ahead and build-out schedules. Responsible for correct Coding

on Tariffs for components at Customs for both import and export. Saved

$4M in negotiations. Coordinated problem resolution on field and line

claims and failures. Was Customer Service Contact for Automotive

Customers.

1994 - 1999 Findlex Corporation (Tier 1 to Honda of America), Findlay, OH

Automotive Braking Systems

Purchasing Manager/Materials Control Manager/Strategic Domestic and

International Buyer/Inventory Control Coordinator/Master Scheduler

Purchased domestic and International (North America, Europe, Asia, Middle

East) and scheduled raw materials and manufacturing lines for Braking

Systems; bare metals (aluminum, steel, plastics), stampings, castings,

forgings, assemblies. packaging including returnable dunnage and

corrugate as well as pallets. Managed and scheduled the logistics for

domestic and International materials (air transportation, train, and

trucking companies). Did both Sole Sourcing and Dual Sourcing. Was

Master Scheduler for injection molding, aluminum die casting, forging,

and final assembly. When scheduling had to coordinate different

facilities by line capacities, material on hand, man power available,

line and labor costs with the least amount of changeovers. Also had to

look at those lines that we could do multiple changeovers several times a

day to allow for lean manufacturing to supply our Customer demands. Also

looked at vendor locations for material not on hand for best cost for

transportation as well as looking at facility location to Customer to

meet Customer demands. Plastic Injection Molding machines, high volume

resin (polymers), robotic manufacturing machines for plastic injection

molding and aluminum alloy dies cast molding. Scheduled and purchased

Celicon, Glass filled Nylon, Nylon, PVC (to name a few). Aluminum die

casting alloys with water-cooled. Used alloy bars and tubes. Materials

Celicon, zinc, nickel, iron, copper (to name a few) Just in time delivery

practices as well as same day turnaround on tooling set ups guarantee on

time delivery. Responsible for the Project Management of new model start-

ups, build-ahead and build-out schedules and IOS materials. Responsible

for legal contracts for all raw materials, cost negotiations, and award

of business. Saved $8M in negotiations. Coordinated problem resolution

on field and line claims and failures. Was Customer Service Contact.

1979 - 1994 Ford Motor Company, Dearborn and Lima, OH

Automotive

Purchasing Manager/Assistant Materials Manager/Quality Control

Coordinator/Scheduler

Purchased domestic and International (North America, Europe, Asia, Middle

East) raw materials; bare metals (aluminum, steel, plastics, paint - both

wet and powder, hazardous fluids).Managed the logistics for domestic and

International materials (air transportation, train, and trucking

companies). Conducted quality audits on both processes and systems at

suppliers' facilities. Schedule for the chassis line for lean

manufacturing. Project Management for new model start-ups, build-ahead

and build-out schedules. Responsible for legal contracts for all

services contracts and raw materials, cost negotiations, and award of

business. Saved $25M in negotiations. Coordinated problem resolution on

field and line claims and failures.

Training/Systems

Certified World Trade Imports and Exports, Coaching and Counseling,

Legal Supervision,

Five Principles of Problem Solving, Performance and Appraisal, Selection

and Interviewing,

KT Analytical Trouble Shooting, AS400, MRP System, EDI, ASN, JDA, Oasis,

Manugistics,

Oracle, SAP, People Soft and Kronos as well as Mysis and Meditech. RF

Intermec

Equipment, Quality Control Tools, Time Management, Better Communication,

Leading

Meetings, One Minute Manager, PDP Middle Management, KIT (Kemet

Institute of

Technologies), APICS - Basic Supply Chain Management, Contract

Development and

Administration, Failure Modes and Effect Analysis (FMEA), PPAP, First

Party Auditor

QS9000, Powerful Communication Skills, Performance Support and System

Training

Team.

Awards/Recognitions

Madison's Who's Who, Bose Corporation President's Award for cost

reductions, AQP United States Nationals Top 8 Teams Finalist Award for

Quality Circles, Ohio Governor's Award for Small Plant Division for

Quality Circles.

Volunteer Experience

Sister Care for Abused Women in Domestic Violence, Women's Heart

Association, Breast Cancer Awareness, Helped with a project to build and

clean up an area of New Orleans after Katrina, Clean up our local

Parks, Help feed the Homeless.

References Available Upon Request



Contact this candidate