Customer Service Sales
Resume:
B ARBARA C. TENORIO
Resume
B ARBARA C. TENORIO
Las Vegas, NM 87701
Phone: 505-***-****
Email: ******@*******.***
OBJECTIVE:
To be involved in an organization that is inst rumental in assisting individuals in
maximizing their
potential and addressing their needs and concerns as efficiently, sensitively, and
effectively as
possible.
QUALIFICATIONS:
An innate ability to assess a situation and determine the most positive and constructive
manner in which to achieve the desired outcome. The experience gained from years of
supervising employees - identifying and capitalizing on their individual strengths and
assessing problematic areas to ultimately create an environment that is both challenging
and rewarding should prove invaluable in meeting the objective.
E DUCATION:
Mediation Certification - Conflict Resolution
Bachelor of Arts Degree - Business Administration/Management Concentration
High School Degree
E MPLOYMENT:
2003 – 06/2010 General Manager - Western Refining Corporation/T&S Travel Center
G iant #6078
01 Romeroville,
L as Vegas, N M 87701
Managing the operations of a retail convenience store and Subway Restaurant:
Overseeing the daily operations to include employee retention/termination, scheduling,
payroll verification and audit, and employee evaluation.
F inancial accountability to include daily reconciliation for fuel and
retail sales as well as Subway Restaurant daily audits. Responsible
for daily bank deposits and monthly store audits.
Reporting to include data entry for fuel surveys, lottery accounting,
merchandise price changes and adjustments to maintain maximum
i nventory control and profitabili ty.
A ddress all customer service issues to maintain a retail outlet that
p rovides quality products and customer satisfaction.
1989-2003 Owner - Tenco Wholesale Distributions
421 Industrial Park Boulevard
L as Vegas, N M 87701
Overseeing the day-to-day operations of a wholesale distribution
company:
Addressing all human resource issues - employee interviewing, hi ring, t raining,
scheduling. Preparing job performance evaluations and working individually with
employees to better enhance and promote
t heir effectiveness and productivity.
P reparing fiscal reports, daily reconciliations, deposits/journals, state and federal tax
reports. Generating cost analysis reports, product movement reports, and inventory control
reports.
Accounts Payable/Receivable Charting Accounts - Posting, billing & collections.
Sales/Merchandising - Working with industry representatives to best promote retail sales
t hrough merchandising agreements. Assuring that all contractual obligations are met and
any compliance issues are addressed and resolved in a timely manner.
1986-1988 Business Occupations Instructor
GED Inst ructor
L una Vocational Technical Institute
L as Vegas, NM 87701
Teaching the coursework outlined in the curriculum of the Business Occupations
Department.
S tudent Progress Evaluation - Evaluating each students understanding of course-work and
modifying the teaching methods accordingly to best maximize the comprehension and
retention of the material.
M aintaining student records - Attendance, coursework assessment, homework assignment,
f inal performance assessment.
R EFERENCES
. D r. Gilbert Sena
L as Vegas, N M 87701
. D r. Lawrence Pino
L as Vegas, NM 87701
. M r. Gino Fulgenzi
Santa Fe, N M 87508
- Reference letters available upon request
Contact this candidate