Jo-Ann Viera

**** ******* *

Deerfield beach, FL 33442

954-***-****

abjl0b@r.postjobfree.com

Objectives:

To secure a rewarding and challenging employment utilizing experience in

areas of clerical support and customer service.

Skills:

Multi-tasking.

Detail oriented and adaptable.

Excellent communication and interpersonal skills.

Excellent analytical and statistical skills.

Ability to maintain records of various administrative services including

coping, faxing, appointment setting.

Computer courses: MS Word

Responsibilities:

Answered incoming calls and conveyed messages.

Sort and file records.

Collected client letters.

Provided customers service including receiving visitors, receiving

deliveries and maintaining records of staff and visitors.

Employment:

Polk County School Board - School bus driver-Part-time receptionist. drove

school age students to school in the AM and back home in the PM. Kept

records of all students that rode my bus and reported it to the County for

funding. After completing my AM run helped in the Transportation office

with answering the telephones forwarding messages for a staff of 25 people.

Translated for Spanish speaking parents of students needing bus

information. 2007-2010

Hasbro Toys Inc. - Retail merchandiser-motivated retail managers into

giving Hasbro toys more advertising space. Maintained good relationships

with retail managers. Set up promotional displays. Preformed toy

demonstrations. Helped buying customers find age appropriate toys.

Translated for Spanish speaking customers. 1999-2002

References upon request

Contacts:

Polk County School Board

PO Box 391

Bartow, FL 33831

863-***-****

Sandra Merrill

Hasbro Toys Inc.

1027 Newport Ave.

PO Box 1059

Pawtucket, RI 02861

401-***-****

Raul Puga

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