Harris Jones, Jr.
**** *********** **** ******** ** 30058 404-***-**** *****@*********.***
SUMMARY
Office management experience for a financial loan company. Responsible for maximizing loans,
delivering excellent customer service and account collections. Extensive managerial experience
in the automotive industry consisting of manufacturing operations, planning, sales and customer
relations for two of the top Fortune 500 automobile companies. Established trainer to deliver
“Five Star” training for the achievement of employee and dealership certification. Self motivated
and results driven with proven performance. Possess excellent written and verbal communication
skills.
EXPERIENCE
Title Max 1/09 - 6/10
Store Manager
Over Staff Manager
Customer Service Representative (CSR)
Automobile - Sales 1999 – 2008
Carey Paul Honda (2/2008 – 11/2008)
Internet Sales – Manage automobile sales via the internet and responsible for converting internet
leads into closed deals.
Premier Chrysler Jeep Dodge (2/2007 – 2/2008)
Internet Sales – Manage automobile sales via the internet and responsible for converting internet
leads into closed deals.
Atlanta Dodge Chrysler Jeep (10/2006 - 2/2007)
Sales Consultant – Sold new and used vehicles and managed customer base.
Stone Mountain Chrysler Jeep (5/2006 - 10/2006)
Internet Sales Manager – Managed automobile sales via the internet and responsible for
converting internet leads into closed deals.
Atlanta Dodge Chrysler Jeep (4/2005 - 5/2006)
Internet Sales Manager – Sold new and used vehicles and managed customer base.
Team Dodge – Stone Mountain (1/1999 - 12/2004)
Customer Relations Manager – Resolved customer issues and followed up with customer in a
timely manner.
Internet Sales Manager - Responsible for converting internet leads and inquiries into sales.
Sales Manager - Directed and managed resources to facilitate sales.
Sales Consultant- Sold new and used vehicles and managed customer base.
Automobile - Manufacturing Management 1978 – 1998
ITT Automotive 1993 - 1998
1555 Lyell Ave
Rochester, New York 14606
Manufacturing Supervisor – Managed the production of wiper module systems for a world-wide
automobile market. Also, managed a metal stamping facility for 100 to 600 ton Minster Presses
and High Speed Lamina Presses. Supervised 65 -70 employees in a fast-paced union
environment.
Harris Jones, Jr. Resume’ continued page 2
CDI Corporation – Northeast (Xerox Corporation - Contract Employee) 1992
-1993
359 North Washington
Fairport, New York 14450
Manufacturing Supervisor – Managed the production of Fuser Module sub-systems for the low
volume xerographic copier. Also, responsible for managing the production of low volume
copiers and the timely delivery of quality and cost efficient products.
Delphi Engine Management Systems – General Motors Corporation 1978 -1992
1000 Lexington Avenue
Rochester, New York 14606
Manufacturing Supervisor- Managed the start up and on-going production of the fuel injection
production lines. Responsible for quality schedule achievement and continuous cost reduction
initiatives.
Product Planner – Coordinated technical and supporting financial data from engineering, sales
and finance to present to senior management for capital funding and appropriations.
Quality Coordinator – Responsible for final line quality of carburetors; meeting quality, cost and
delivery schedule.
EDUCATION
St. John Fisher College, Rochester, New York
Bachelor of Science - Business Management
Corning Community College, Corning, New York
Associates Applied Science - Computer Science
SEMINARS / TRAINING
Rick Prohm Sales Seminar
Brain Tracy Sales Seminar
Grant Cardon Sales Seminar
Chrysler Training