Shanna J. Jaggers

**** ******** ******** *******, # ***

Tuscaloosa, AL 35404

270-***-****

abjkww@r.postjobfree.com

Education

Western Kentucky University

Masters of Public Administration

2010

Human Resources emphasis

Graduate Certificate - Leadership Studies

2010

Bachelor of Arts

2008

Major: Sociology Minor: Social Work

Johnson County Community College

Associate of Arts

2006

Experience

Substitute Teacher, Tuscaloosa City Schools

present

. Class room management.

. Large group management.

. Spent time in elementary, middle and high school environments.

Assistant Store Manager, Spencer's Gifts - University Mall

2009

. Supervise store associates including payroll & human resource

functions

. Perform daily finance and sales reports

. Establish short & long -term associate goals in a team environment

. Organize, collect information for review

Graduate Assistant, Western Kentucky University - Department of Political

Science 2009

. Assist with development of faculty research projects

. Data collection and manipulation

. Contribute to scholarly manuscripts through writing and editing

. Worked within the office environment (Word, Office, Excel, SPSS,

PowerPoint)

Graduate Intern, Western Kentucky University - Division of Extended

Learning 2009

. Assist with development and execution of new online courses throughout

the university

. Development of continuing education courses for outreach

. Assist with cohort orientation and cohort program development

. Support in marketing extended learning opportunities to the university

community

. Training in Banner software, Blackboard technology and other

applicable distance technology

Substitute Teacher, Warren County School Board

2006-2009

. Trained in class room management.

. Developed skills for large group management.

. Spent time in elementary, middle and high school environments.

. Worked closely with teachers and administrators to ensure a safe and

fulfilling learning environment.

Honors & Awards

. Dean's List - Western Kentucky University

. Dean's List - Johnson County Community College

. Gamma Beta Phi - National Honor & Service Organization

. WKU Student Social Workers - President/Member

References

Jay Gabbard, PhD., MSW, CSW

Western Kentucky University

Department of Social Work

1906 College Heights Blvd #11039

Bowling Green, KY 42101

270-***-****

Victoria Gordon, D.P.A., M.P.A.

Western Kentucky University

Department of Political Science

1906 College Heights Blvd

Bowling Green, KY 42101

270-***-****

James Chappell, D.P.A., M.P.A.

Western Kentucky University

Department of Political Science

1906 College Heights Blvd

Bowling Green, KY 42101

270-***-****

Crystal Scroggins Broussard, LCSW

2515 Veteran's Memorial Pkwy

Apt 303

Tuscaloosa, AL 35404

205-***-**** cell

205-***-**** home

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