Customer Service Sales

Lisa C. Hackley

P.O. Box ****

Tahoe City, CA. **145 Phone# 530-***-****

Email ******************@*****.****** http: www.lhphotog.com

Customer Service Representative / Telesales

Goal: To provide excellent customer service and to build to the company's

customer base

. Quota - surpassing sales representative with s history of exceeding

employer expectations across

diverse industries. Enjoy talking to people and establishing a long-term,

loyal customer base.

. Persuasive communicator; use consultative selling skills to identify

opportunities, overcome objections, build relationships and turn cold

canvassing into sales

. Tenacious negotiator and closer; adept in conveying to benefits of

products/services and generating

customer interest. Quick learn, master and sell new product offerings

Profile:

Background includes professional and practical experience and education

providing work knowledge of these key areas.

. 15 Years being involved in the Lake Tahoe Wedding Industry and related

tourist industry.

. Ownership of a Professional Photographic Studio

. 25 years Sales Retail

. Management Retail Sales

. Customer Service

. Digital Graphics

. Customer Relationship and Information

Experience

Photographer LH Photography 10830 Dorchester, Truckee, A.96161 1990

-Present

530-***-**** Self-Employed

Owner & Principal Photographer - A Full service Wedding and Portrait

business

Gained professional knowledge and expertise in the following areas:

I received Tahoe City's Best Wedding Photo Business for 2008

. Wedding and Portrait Photography

. Customer Service

. Sales

. Adobe Photo Shop

. Commercial Photography

. Brochure Design

. Business Management

. Web Advertising

Sales/Buyer Barifot Mtn. Photography 1996 -2008

351 N. Lake Blvd. Tahoe City Ca. 96145 Jim Kass 530-***-****

. Photographic equipment and related product - built-up our customer base

by 25% during my tenure with them.

. Film and print processing - using Agfa D-1 Digital printer and Agfa Film

processor

. Photographic Digital imaging using Mac and IBM based Adobe Photo Shop

. Customer Service - afforded customers who needed help after sale and

generated new opportunities for spec sales.

Sales/Retail Keeble and Schuchat Photography 1988-1990

291 California Ave, Palo Alto, CA Terry Schuchat 650--327-8996

Sales/Darkroom/Customer service/Inventory Support

. Worked in three separate departments of the largest professional and

amateur retail photographic business in Northern CA.

. Demonstrated product knowledge, business to business sales, retail sales,

darkroom services and inventory

Control

Education

1967-1970 Palo Alto Senior High Palo Alto CA Graduated 1970

1970-1973 Foothill Jr. College . Los Altos CA. Graduated 1973 with

Associate Art Degree

In Natural Science

1988-1988 Wynona Professional School of Photography Chicago, IL Graduated

1988

2007 Adobe Photo Skill Work Shops

Computer Skill

. Adobe Photo Shop .

Microsoft Excel

. Adobe Page Maker .

Microsoft Power Point

. Microsoft Word

. Quicken Software

Professional References:

Jim Kass - Owner of Baricolor - P.O. Box 5389 Tahoe City, CA. 961**-***-***-

5050

Neil Chapman Canon USA 534 Dairy RD, Auburn, CA. 95603 530-***-****

Sharon Slater - Cal Neva Resort Wedding Coordinator 2 Stateline, Carnelian

Bay

Eric Olson Sierra Tahoe Computers 10418 High Street, Truckee, CA. 96161 530-

587-8763

Judy Van Massdam, MA. Gender Dysphoria Program Inc. 1515 El Camino Real,

Suite E, Palo Alto

CA. 94306 650-***-****

Contact this candidate