Sherri A. Knight

**** *********

Florence, SC ***05

Mobile: 843-***-****

Home: 843-***-****

abjkup@r.postjobfree.com

Objective: To advance in employment in all areas of the company. I will

use my job skill effectively in any given situation and give it to the best of

my ability.

Pathology Service Associates, Reimbursement Associate- February 2009-

Present

Duties consist of calculating deposits for pathology client. Calculate

insurance and client payments for deposit to banks. Intake mail and

distribute monies and explanation of benefits. Other duties includes

speaking with associate in reference to billing issues. Duties previously

included speaking with customers in reference to client bills.

PGBA, Claims Analyst III- November 2004- February 2009- Provide

information to Medicare members. Assist members and providers with

claims information. Job duties also involve completing and correcting

claims issues and sending out correspondence to members and providers.

Research claims information, claims reprocessing, accept inbound calls

from members and providers. Complete and distribute correspondence to

members and providers upon receiving information.

ClientLogic- Retention Agent- September 2004- October 2004- Requires

communication with customers in resolving issues in regards to their

Internet services.

The Reserves Network, Data Entry Clerk- February 2004- May 2004 - Duties

involved entering new membership information into the company's

computer for processing of membership cards for a leading wholesale

warehouse.

Attorney William J. Barr Law Firm, LLC- Legal Assistant- Jan 2002-Jan

2003- Duties involved answering and making incoming and outgoing calls

to assist clients in reference to Bankruptcy cases, also assisted with areas

of personal injury, deeds, domestic and criminal cases and also some

workers compensation cases.

Washington Mutual- Loan Resolutions- Jan 2001-December 2001-

Correspond with CSR's in mortgage loan processing. Maintain data

spreadsheets. Data entry capabilities, retrieve loan notes from the Note

Control Department to assist CSR's on phones.

Education- Hemingway High School 1988-1991

Certification- ClientLogigic- Customer Service Training

Safe Auto Insurance- CSR Training

Palmetto GBA- CSR 1 and CSR II Training

PGBA- Introduction to DB2

Computer Skills: WordPerfect, Microsoft, Excel, Windows, Windows XP,

Word, Internet, PowerPoint

Reference Upon Request

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