Customer Service Sales
Resume:
Kayla M. Schlueter
Phone: ***-
Email: abjksa@r.postjobfree.com
PROFESSIONAL SUMMARY
My objective is to obtain employment with a rewarding company that
promotes a career with variety, challenge and opportunity for personal
growth and development. My areas of strength are, but not limited to:
self-motivated, organized, quick learner, attention to detail, great
customer service, problem solving, 20 phone line switchboard, all
Microsoft applications, and a typing speed of 70 wpm.
EMPLOYMENT
Kellogg Brown & Root-Houston, TX 03/2009 - 01/2010
Position: Clerical
. Reviewing files, records, and other documents to obtain
information to respond to requests.
. Answer telephones, direct calls, and take messages.
. Operate office machines, such as photocopiers and scanners,
facsimile machines, voice mail systems, and personal computers.
. Compute, record, and proofread data and other information, such
as records or reports
. Conduct research, compile data, and prepare papers for
consideration and presentation by executives, committees and
boards of directors.
. Compile, sort and verify the accuracy of data before it is
entered.
. Locate and correct data entry errors, such as arrangement,
grammar, punctuation, or spelling.
. Read corrected copies or proofs in order to ensure that all
corrections have been made.
. Communicate with employees, and other individuals to answer
questions, disseminate or explain information, and address
complaints.
Mitchell & Associates - Killeen, Texas 03/2008 - 03/2009
Position: Clerical
Greet visitors and callers, handle their inquiries, and direct them to
the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Scheduling job assignments, computer-entry of work orders, job
invoicing, payment processing, filing and receptionist
Schedule work for crews depending on work priorities, crew and
equipment availability, and weather conditions
Confer with department supervisors and other personnel to assess
progress and discuss needed changes.
Examine documents, materials, and products, and monitor work
processes, in order to assess completeness, accuracy, and conformance
to standards and specifications
Receive payment and record receipts for services.
Set up and maintain paper and electronic filing systems for records,
correspondence, and other material.
Locate and attach appropriate files to incoming correspondence
requiring replies.
Train and instruct employees in job duties and company policies or
arrange for training to be provided.
Fort Hood National Bank - Ft. Hood, Texas 08/2007 -
02/2008
Position: Teller
Cash checks and pay out money after verifying that signatures are
correct, that written and numerical amounts agree, and that accounts
have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check
accuracy of deposit slips.
Enter customers' transactions into computers to record transactions
and issue computer-generated receipts.
Examine checks for endorsements and to verify other information such
as dates, bank names, identification of the persons receiving payments
and the legality of the documents.
Prepare and verify cashier's checks.
Sort and file deposit slips and checks.
Balance currency, coin, and checks in cash drawers at ends of shifts,
and calculate daily transactions using computers, calculators, or
adding machines.
Count currency, coins, and checks received, by hand or using currency-
counting machine, to prepare them for deposit or shipment to branch
banks or the Federal Reserve Bank.
Gullo Toyota - Conroe, Texas 09/2006 - 07/2007
Position: Clerical
Compute, record, and proofread data and other information, such as
records or reports
Operate 10-key calculators, typewriters, and copy machines to perform
calculations and produce documents
. Assisted in computers programmed with accounting software to
record, store, and analyze information
Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
Operate telephone switchboard (20 line) to answer, screen and forward
calls, providing information, taking messages and scheduling
appointments.
Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations.
Collect, sort, distribute and prepare mail, messages and courier
deliveries
Tejas Bingo, Conroe, Texas 5/2005 - 6/2006
Position: Customer Service Representative - Administrative Counter
Describe merchandise and explain use, and operations of merchandise to
customers.
Financial management of all floor personnel
Preparation of cash flow reports
Completion of daily sales spreadsheet
Maintain logs of activities and completed work.
Direct and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
EDUCATION &ACTIVITIES
JROTC - 4 years
30 college credit hours-Lonestar Community College
Contact this candidate