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Customer Service Sales Representative

Location:
Saint Louis, MO, 63114
Posted:
October 12, 2010

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Resume:

Pamphile Kiwayiele

**** ******* **** *** *

St. John, Missouri 63114

Phone: 314-***-****

abjks7@r.postjobfree.com

Objective: To utilize my education, experience and analytical abilities to

assist in identifying, managing and promoting revenue generating

activities, operating efficiencies and cost savings to position the firm

for future growth.

Summary of qualifications:

. Filed documents and prepared income statement

. Executed accounting activities

. Executed general ledger Entry/Posting of fixed assets

. Mediated bank and account reconciliation

. Coordinated external Audit and accounts payables

. Customer service and billing payment issues.

Education:

Lindenwood University, St Charles, MO

Master of Business Administration Concentration Accounting

University of Aix-Marseille II, France

Master of Science International Economics

University Marien NGouabi

Bachelor of Science in Macroeconomics

Employment

Staff Accountant and Data Management

Hi-Tech Charities 2007 to 2009

. Processed payroll, calculated students' tuition cost for each quarter

. Managed students' attendance, test scores, grades, and reported

information to the director of the program.

. Rescheduled deadline dates for all financial reports due to the US

Department of Education from two days to one week, whereby saving over

$1 million dollars in potential funding cuts in federal grants.

Customer Service and Data Entry

Real Time Results (AT&T Agency Support) 2006 to 2007

. Assisted customers with order processing and product pricing

. Processed various orders

. Answering calls and emails regarding orders information

. Other duties as assigned by supervisor

Staff Accountant

Gateway Petrol Inc. 2004 to 2006

. Filed financial documents, managed general journals entries/posting,

and reconciled to general ledger

. Reviewed cash reconciliation, audited accounts payable; and balanced

sheet reconciliation, cash audits, and payroll information.

. Created Excel timesheet and trained employees to use it effectively,

saving over 90% completion time and increased overall effectiveness

Marketing and Sales Representative

Western-Southern Financial Group 2002 to 2004

. Provided excellent service by assisting customer with insurance and

financial needs

. built and maintained relationships with clients

. Suggested rescheduling customer service call times to Saturday hours,

whereby increasing direct customer contact by 55%

Additional skill and certification

Certified public accountant (CPA)-Forthcoming

Life, Accident and Health insurance License-Missouri

Fluent in French

Efficient with Microsoft Office Suite, Spreadsheet Application, QuickBooks,

Ease, Salesnet, Execustar, Express pay, Boss, Cpsos, Websta, Blumen



Contact this candidate