Administrative Assistant Real Estate
Resume:
Dori Vicente
*** * ****** ****** ******, Utah *4107
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Professional Administrative/Receptionist
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> 5 years of progressive experience as Receptionist and
Administrative Assistant.
> Proficient in Excel, MS Word, Outlook, Mortgage Ware,
Internet Search, Copy machines, Fax, and AS400.
> Remarkable ability to communicate effectively, both
orally and written.
> Excellent ability to problem solve and make pertinent
decisions.
> Complete knowledge of supplies, equipments and services
ordering and inventory control.
> Strong ability to lead and train staff and students.
> Exceptional public speaking skills.
> Successfully scheduled and set up catered meeting room
for clients.
> Answer multiple phone lines, direct calls, greet
customers and help staff with administrative duties.
> Experience in filing for large file rooms and office
records.
> Accurate and fast data entry skills.
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Experience
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Ifreedom Mortgage-Salt Lake City,
Utah
July 2007-February 2008
Team Lead/Processing Coordinator
Organized paper files for Streamline Refinance in a specific
order specified by mortgage laws. Compiled all Streamline
Refinance Mortgage documents and filed in a specific order.
Managed a team of processing assistants, teaching them the
Mortgage Software Program, timely processing of files and
organizing files according three day time limit. Worked with
loan officers to get signatures and certain information from
buyers in order to get files in to processing with in three
days of receipt. Knowledge of state laws for refinancing and
filing restrictions and mortgage laws for each state. Used
Outlook to communicate with other states for research and
laws.
Key Accomplishments
o Created an organized system whereby files transferred
quickly resulting in refinance files were closed on
time.
o Researched issues aggressively for information pertinent
for the continued processing of each file.
o Accomplished each task with speed and accuracy required
to turn in a streamline refinance.
o Directed temporary staff and created a finely tuned
department.
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Haskins Electric- Salt Lake City,
Utah
July 2004-
August 2006
Receptionist/Administrative Assistant
Managed the front desk answering three line phone, faxing
contracts to contractors, data input using Excel, time cards,
and ordered supplies for office and Fed-Ex. Organized files
according to builder, in order of finish dates, and finished
files. Distributed all faxes to managers and set up meetings
with contractor and customer care representatives to send
crews out to repair electrical work on new homes. Data input
for billing and invoices and detailed record keeping. Used
MS Word for correspondence and letter composition.
Key Accomplishments
o Ability to organize a filing system resulting in
reducing completed warranty issues.
o Successfully worked with customer care representatives
finishing warranty work on electrical for new homes.
o Coordinated and arranged a variety of administrative
duties as dictated by the managers.
o Successful data input using Access and Excel.
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Dori Vicente
Yellow Book of Tucson-Tucson,
Arizona
August 2006-July 2007
Receptionist/Administrative Assistant
Greeted Customers, answered two line phones, faxed edited ads
to ad department and general front desk duties.
Administrative duties included, editing ads for 15 salesmen
in the sales department, formatting ads to fit the space
bought by the companies and insuring proper wording and ad
placement. Prepared all edited ads for the company's
approval, before submitting their ads to the printer.
Organized files, distributed faxed in materials to
salesmen's boxes and assisted the sales department with
letters and correspondence to companies to answer any
questions about their ads.
Key Accomplishments
o Accurate editing and timely approval.
o Managed and organized work delegated by 15 salesmen.
o Exceptional communication and rapport with the companies
buying Yellow Book ad space.
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Education and Training
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Mountain West College (Certificate) Business
Management
Business math, computer programs, advertising and marketing,
business management, hiring and firing, bookkeeping, customer
relations, how to build your business.
Salt Lake Community College (License) Recreation
Therapy
Classes in recreational therapies for the elderly and
disabled teaching activities for coordination, mental well
being, giving a sense of life, and teaching skills in
recreational classes.
Salt Lake Community College (Certificate) Executive
Secretarial
Transcribing, typing, 10-key, bookkeeping, accounting, phones and all
secretarial skills needed.
Phoenix Institute (Certificate)
Communication
Classes in public speaking, relationship communication, inner intent
philosophy and relationships in the work environment.
USA Comp (Certificates) Computer
Programs
Beginner classes in Word, Excel, Access, HTML language, PowerPoint, Lotus,
Internet Search, Office Outlook.
Spencer Real Estate (License) Real Estate
License
Classes designed to help you pass the Real Estate License exam and acquire
a Real Estate License.
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Community Contributions
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Redwood Multipurpose Center
Taught aerobic, step-up, weight training, nutrition and all
forms of exercise for twelve years.
Bennion Care Center
Volunteered as a Recreation Therapist, to hold classes and
activities for the elderly. Particular attention paid to the
Alzheimer's patience with activities appropriate to their
condition.
Tucson Care Facility
Volunteered my time to fixing and cutting hair, polishing and
manicuring finger nails, serving lunch and other classes for
the elderly.
Contact this candidate