Customer Service Administrative Assistant

Dana Austin

*** **** ****** ******, *** Minette, AL36507

251-***-****

****.******@**********.***

Qualifications Summary

Administrative support professional experienced in working fast-paced

environments demanding strong organizational, technical, and interpersonal

skills. Trust worthy, moral, and organized; committed to excellent customer

service. Confident and poised in interactions with individuals at all levels.

Detail-oriented and resourceful in completing tasks; able to multi-task

successfully. Capabilities include:

Education

Faulkner State Community College

Bay Minette, AL

Associate of Science Degree (Business Administration)

Huntingdon College

Montgomery, AL

Bachelor of Science (Business Management)

Experience

Skywarrior, Inc. & Bay Minette Administrative Assistant/Fuels Specialist

Aviation Bay Minette, AL

Performed administrative and support functions for a fast-paced flight training

school. Coordinated and managed multiple priorities and duties on a daily

basis.

Provided secretarial and reception services consisting of telephone support and

email directing, as well as, constructing the daily flight schedule and

maintaining accurate and up-to-date student files and aircraft maintenance

files.

Performed flight line duties. These consist of marshaling aircraft, refueling

aircraft, collecting fuel samples, inspecting equipment, customer service, and

teamwork.

Military Order of the Stars and Bars, IHQ Administrative Assistant

Daphne, AL

Maintained records and membership dues for a non-profit organization of over

2,200 members. Performed reception duties, composed databases, prepared bulk

mailings, and assisted in annual convention planning and management.

Hansen Jewelers Sales

Associate

Bay Minette, AL

Provided telephone support, word processing, and customer service. Assisted

with accounts receivable and delinquent accounts.

References

Angela Mullins 251-***-****

Lynn Seals 251-***-****

Leta Cook 251-***-****

. Customer Service

. Microsoft Office & Windows

. Word Processing & Typing

. Computer Operations

. Data Entry

. Spreadsheets/Reports

. Accounts Receivable & Invoicing

. Scheduling

. Office Equipment Operation

. Filing

. Telephone Reception

. Problem Solving

Contact this candidate