Customer Service Sales
Resume:
Jasmine Roe-Jensen
*** ******* **** ***** ******, MO 65737
****************@*****.***
Objective
Position in Banking, Clerical, or Customer Service
I am a very accomplished, smart, and skilled woman. I have recently
graduated college and am also currently attending a college. I am looking
for a job position that will fulfill my needs, and where I will be able to fulfill
the businesses needs also. Also willing to Relocate to the Wisconsin Area.
Summary of Experience
Secretarial experience with nearly four years of filing documents associated
within the vehicle industry. Excellent knowledge of computer skills
programs such as Microsoft Word, Power Point, Info Path, One Note,
Publisher, Access, Excel, Groove, and Microsoft Outlook. Typing skills of
100 WPM. I have acquired strong organizational skills, as well as how to
work in fast paced environments. I am capable of learning new things and
accept any challenge of learning. and I am willing to learn new things and
try different things. I am punctual and persistent, with a strong desire to
accomplish any and all goals set by others, as well as myself. I possess
strong leadership skills, and communication skills. I work above and
beyond one on one, and I am capable of dealing with stressful situations in
a positive manner.
Professional Experience
Clerical duties included but not limited to preparing and filing important
documents. Setting appointments for customers and handling sales
transactions. Title work to be forwarded to the Secretary of State. Financial
knowledge including calculating sales tax and fees on Sales transactions.
Completion of any and all paperwork conducted in a timely manner. I have
accomplished the daily tasks of secretarial skills, on top of managing
multiple tasks above these skills. My job experience has prompted me to
possess strong one on one customer communications. Customer Service is
a main priority in a job when in a call center I can handle stressfull
situations and de escalate issues when ending the call the problem is
resolved and the customer is happy.
Employment History
NCO Group, Rockford Il, 61114 Jan 2010- Mar 2010
Call Center Representative
All About Cars, Machesney Park Il, 61111 Aug 2005- Jan 2010
Secretary
Park License, Machesney Park Il, 61115 June 2005-Dec 2005
Secretary
Panera Bread, Machesney Park Il, 61115 Aug 2004-June2005
Cashier, Bus, Dishes, Closing
Education
Rockford Career College, Rockford Il
Associates Paralegal, starting June 2010
Penn Foster Career College, Pennsylvania
Graduated: Career Diploma for Pharmacy Technician A,B Honor Roll 2009
Harlem High School, Machesney Park Il
Graduated: High School Diploma 2008
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