Judy Brashears
Lavaca, Arkansas *2941
************@*****.***
Objective:
I am seeking a position within your company, to gain experience and
to further my career. I believe I can be a great asset to your company. I
am a hard worker and quick learner; I put a lot of pride and integrity in
my work.
Professional Profile:
Highly motivated, solutions-focused professional with extensive experience
and an impressive record of achievements within all levels of reception,
administrative and customer service management. Combine sound time and
resource management skills to implement strategic administrative and
operational incentives to enhance productivity, quality customer service
and over-all bottom line performance.
. Exceptional interpersonal and communication skills with proficiency to
promote confidence to build and maintain strong business
relationships, while interfacing positively with people of diverse
backgrounds.
. Ability to multitask without compromise of quality or productivity
. Strong organizational skills achieving results that surpass company
goals and objectives.
Core Competencies:
Meets Deadlines
Proficient in Keyboarding
. Strong Customer Service Skills
. Excellent Organizational Skills
. Critical Thinking
. Complex Problem Solver
. Invoice Processing
. Proficient in Microsoft Windows
. Excellent organization and Communication Skills
Professional Experience:
. Multitasking: Demonstrated proficiency in telephone, e-mail, fax
. Customer Service: Handled customers effectively by identifying
needs, quickly gaining trust, approaching complex situation and
resolving problems to maximize efficiency.
. Payroll assistance: Assisted in new hire process by calling and
scheduling appointments with candidates, filling out required
county paperwork for new hires, and preparing new hires manuals.
. Human Resource: Recorded and filed employee benefits, salary,
and annual evaluation information.
. Scheduling: Facilitated onboarding of new employees by
scheduling training, answering questions and processing
paperwork.
Technical Skills:
. Excellent Interpersonal Skills
. Accounts Payable/Receivable
. Data Entry
. Documentation
. Microsoft Office/Excel/Word/PowerPoint
Education:
Arkansas Tech University, 2012
Ozark, Arkansas
Certificate: Health Information Technology
Trained in: Medical Coding/Billing
Coursework in:
. Medical Terminology
. Transcription
. Anatomy/Physiology
. CPT/ ICD-9 Coding
. Pharmacology
. Disease Processes
. Legal Aspects of Health Information