Brenda L.Castillo

**** ******* ***

Stockton, Ca 95209

209-***-****

abjkf3@r.postjobfree.com

INTRODUCTION

I would like to take these few minutes and introduce my business

experience. With my diversified customer service skills, I am confident

that I can be a valuable asset to your team!

I have experience in sales,customer service, interlines, rates, accounts

payables, accounts receivables, billing and receptionist functions.

I am a team player and understand the necessity of proper interfacing with

all aspects of the management team.

I am seeking an opportunity where I have the opportunity to fully utilize

my customer service skills and experiences!

I am detailed oriented, strong organizational skills and the ability to

multi-task!

JOB EXPERIENCE

Jacobson Logistics/Tracy: 2/08-laid off-May 2009

Scheduler-customer service

Enter schedule appointments for grocery warehouse. Insure that pick-up and

delivery appointments arrive and depart in a timely manner. So as,

warehouse we can begin to load and unload.

Responsible for loads into trailers are maximum loads for cost and service

efficiencies.

Data entry correspondence with grocery warehouses and their dispatching

operations.

Mountain Valley Express/Manteca: 3/2005/9/2006

Interline auditor-Customer Service

Interline specialist and payables. I originally started in night billing

and then was offered Rate Department because of my transportation

background and knowledge of the transportation industry.

In the Rate department, I was responsible for reviewing customer discounts

and product classification, giving customers their needed tariff discounts.

If they had no accounts I qualified them and gave the information to the

appropriate sales executive.

In Interline, I was responsible for insuring the payable were in compliance

with companies signed agreements. I also built a relationship with the

other companies Interline Specialists to insure a business relationship and

cooperation between both corporations.

VECTA TRANSPORTATION/SACRAMENTO: 1993-1997

Sales - Customer Service-Dispatcher

Started in customer service and I was responsible for all interline

accounts auditing and setting up for payment. Insuring all time cards and

driver check-in paperwork was in-order. Dispatched when extremely busy-

vacation-sickness etc.Also performed the function of billing customers.

Performed sales for 2 years. Followed up on current business and was

successful in acquiring additional lanes from existing customers.

MARKSTEIN BEVERAGE COMPANY/SACRAMENTO: 1997-1999

Cashier

Cashier, driver check-in, Duties include checking in daily route drivers

and balancing their cash, checks, and receipts. Doing the deposit and

deposit report and getting it ready to send to the bank. I also worked in

customer service, taking orders, scanning invoices and other customer

service duties as needed.

BUFFALO MACHINERY/SACRAMENTO: 1990-1993

Customer service

Responsible for Accounts payables, assuring all company bills paid weekly.

Also fill in on other customer service duties as needed.

Gold Circle Department Stores/Citrus heights: 1977-1979

Cashier-stock

Stocked shelves assisted at cashier when assistance was required. Worked

while in high school

JOB SKILLS

SAP

Mutli-phone

10-key by touch

AS-400

Excel

Microsoft windows

Excellent typing skills-65 words per minute

EDUCATION

San Juan High School

Citrus Heights, Ca

High School Diploma

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