MONICA K. BANKS

**** ******* ***** ** ***. ***

Horn Lake, MS 38637

Home: 901-***-****

abjkez@r.postjobfree.com

OBJECTIVE:

To obtain an entry level accounting position that will utilize my knowledge and expand growth for advancement.

SKILLS:

PC knowledge- Internet, Windows 2000/98

Efficient in Microsoft Word, Excel, QuickBooks, 10 key by Touch, Citrix, Peachtree, and 40 WPM

Excellent customer service skills with both internal and external customers

EDUCATION:

Southwest Tennessee Community College, Accounting-May, 05

Strayer University, Business Finance -junior-Present

EMPLOYMENT HISTORY

First Tennessee/First Horizon- Present, ARP-Bank Operations

• Researches and corrects rejects and exceptions utilizing Image Retrieval and Adjustment Express.

• Monitoring Positive Pay accounts.

• Reconcile and mail corporate accounts with DDA statements, checks, and CD-ROM.

• Make sure all check match customers accounts and statements.

• Balance high revenue accounts at the end of each month.

• Balance daily and calendar accounts.

• File check upon receipt.

• Keep accurate records for reconciling and tracking.

• Maintain a daily Excel spreadsheet of encoding errors and adjustments to balance accounts.

First Horizon Home Loans, Memphis, TN 01/2006- Present, Customer Relations Specialist

• Review and explain loan’s upon escrow, payments, and closing documents.

• Process ACH payments

• Answer inbound and make out bound calls

• Utilize computer system Citrix to manage loans

Dillard’s, Memphis, TN 01/06-03/05, Customer Service/Sales

• Customer Service

• Data Entry for inputting prices for merchandise and markdowns

• Manage cash register

• Answer Inbound calls

Banks Accounting, Southaven, MS 01/03-Seasonal, Accounting Clerk

• Handled all activities in accounts payable and receivable

• Ensure timely payments of vendor invoices

• Produced a variety of financial reports

• Assisted on completion and maintenance of general ledgers

• Responsible for negotiating past due accounts

• Process Payroll checks and direct deposit for employees

Contact this candidate