Customer Service Quality Assurance

Eric Chandler

**** ********* **

Atlanta, Ga ****0

404-***-**** Home

404-***-**** Cell

Email: abjkev@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

•strong, participative leader able to develop and motivative people to

achieve and exceed goals.

•Broad computer knowledge of Microsoft Office Applications: Word,

Excel, PowerPoint, and Access.

•Extensive years of customer service, which has provided me with strong

interpersonal communication skills.

•Maintain flexibility while juggling multiple tasks.

•Enthusiastic team leader, that’s eager to take on challenging opportunities

with increased responsibilies.

EDUCATION

2004-2006 Gwinnett Technica College Criminal Justice/Law Enforcement Major

1999-2003 North Gwinnett High School College Prep/Technical Dual Diploma

EXPERIENCE

2008-Present Stratix: Inventory Control Team Lead, Norcross, GA.

Supervises a small team, on a daily basis to ensure quality assurance.

Responsible for monitioring daily orders in shipping and receiving

department. Manages existing inventory using WMS system and Oracle.

Work with management team to ensure timely shipments for deployment

team.

2004-2008 Randstad Temp Service: Various Assignments; Suwanee, GA, 770-271-

6591

Primarily employed with Avon Cosmetics processing online and mail

orders. Inventory tracking. Troubleshoot special projects to ensure

accuracy of all orders.

2003-2004 Habasit: Modular Specialist, Suwanee, GA, 678-***-****

Inventory Control and Data Entry, Developing HabasitLINK modular

belts for solutions to various retail industries. Prepare and confirm

customer orders.

2002 Kohl ‘s Department Store: Sales Associate, Suwanee, GA, 678-474-

4993

Responsible for maintaining inventory, Customer Service Support,

Balance paid orders by check and credit card.

2002 Underground Station: Sales Associate/Cashier, Lawrenceville, GA, 678-

422-1123

Responsible for maintaining inventory, providing excellent customer

service and authenticating personal financial information.

**References furnished upon request

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