Quality Assurance Sales

Kaysa Juarbe

*** ****** ***** ***** #*** Orlando FL 32825

Phone: 407-***-**** Email: abjkbu@r.postjobfree.com

OBJECTIVE

To achieve a better position while gaining experience.

SUMMARY OF QUALIFICATIONS:

. Basic computer skills

. Experience with copiers and faxes

. Bilingual

. Great communications skills

. Team Player

. Fast Learner

. Basic Microsoft excel

EMPLOYMENT

2003-2005 Quality Florida Mortgage Orlando FL

Loan Processor / Part time receptionist

* Answering the phone lines and helping clients.

* Scheduling appointments for clients.

* Organizing the files in alphabetical order.

* Verifying the documents on the file is accurate.

* Requesting the Verifications, title and insurance.

* Submitting loans to the banks via fax/uploading it to the website.

* Sending conditions to the bank for final approvals.

* Getting loan Clear to close.

2005-2006 Eagles Trust Title Orlando, FL

Escrow Assistant

* Answering the phone, speaking to the clients.

* Preparing and sending title orders.

* Requesting Payoffs and making sure there are no liens in the property.

* Printing closing package and preparing it for closing.

* Made copy packages for the borrower after the closing.

* Putting the file in the cabinet according to the file number.

* Sending the checks out to pay accounts after funding.

2006- 2007 July Kings Mortgage LLC Orlando Fl

Loan Processor / Receptionist

* Making sure the information provided by the clients, is accurate and

correct.

* Submitting loans to the banks

* Requesting title and Insurance

* Sending Conditions to the banks for final approval

* Requesting title and Insurance

* After files is closed, I put it in the stacking order according to

RESPA

* Answering the phone calls and assisting clients with questions.

2007 July Oasis Lending Inc Orlando FL

Loan Processor

* Answering the phone calls and making appointments for the clients.

* Verifying the information of the clients.

* Submitting the loans to the lender.

* Complying with the conditions requested by the lender.

* Sending checks to the main office for payroll

* Ordering the supplies for the company.

2008 -2010 180 Solutions/ USA DIRT MKT Orlando FL

Long Distance Specialist / Quality Assurance Specialist

* Contacting New Long Distance Customers

* Provide Customers with new service

* Answering any questions they have

* Monitor all sales

* Give the new agents a listening session

* Process Sales

* Submit New Contracts

* Making Weekly Reports of sales

EDUCATION

High School: First Continental Academy Boca Raton FL

High School Diploma

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