Manager Sales

Crystal M. Quintana

** ** ******* *****, ***. *08

Phenix City, AL 36869

Phone 787-***-**** . Cell 334-***-****

*********@*****.***

QUALIFICATIONS:

. Work well without supervision

. Bilingual English/Spanish with the ability to translate

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer support services

. Skilled at learning new concepts quickly while working well under

pressure

. Type 40 to 50 WPM.

. OC Spray and firearms qualified

EXPERIENCE:

02/10 to 8/10 Correction Corporation of America Lumpkin, GA

Detention Officer

. Maintain order and provide for the security

. Conduct head counts to ensure that each prisoner is present.

. Monitor conduct of prisoners in housing unit, or during work or

recreational activities, according to established policies,

regulations, and procedures, to prevent escape or violence.

. Search prisoners and conduct shakedowns of cells for valuables and

contraband, such as weapons or drugs.

. Use weapons, handcuffs, and physical force to maintain discipline

and order among prisoners.

. Inspect mail for the presence of contraband.

. Guard facility entrances to screen visitors.

03/06 to 08/06 Jorge Sanchez Attorney Services Arecibo, P.R.

Office Manager/Receptionist

. Answered incoming calls and took accurate messages

. Escorted clients to appointments

. Prepared and processed legal documents and papers, such as

summonses, subpoenas, complaints, appeals, motions, and pretrial

agreements.

. Mailed, faxed, or arranged for delivery of legal correspondence to

clients, witnesses, and court officials.

. Made photocopies of correspondence, documents, and other printed

matter.

. Organized and maintained documents, and case files.

03/03 to 06/04 Texaco Food Mart

Arecibo P.R

Clerical Assistant/ Cashier

. Cleaned restrooms, swept, mopped floors, disposed of litter and

debris and informed supervisor of all safety hazards

. Collected cash payments from customers and made change

. Charged purchases to customers' credit cards and provided customers

with receipts.

. Activated fuel pumps.

. Prepared daily reports of fuel, oil, and accessory sales.

. Provided customers with information about local roads and highways.

. Ordered stock, and price and shelve incoming goods

EDUCATION:

May 2005 University of Puerto Rico, Utuado, PR

Bachelors - Office System.

May 2001 Abelardo Martinez Otero High, Arecibo, PR High

school diploma

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