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Manager Front Desk

Location:
Saginaw, MI, 48638
Posted:
October 13, 2010

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Resume:

R O LANDO DE LA CRUZ G RONA

**** ****** *****

Saginaw, Michigan 48638

Residence Phone: 989-***-****

Cell Phone: 989-***-****

Email Address: abjkax@r.postjobfree.com

OBJECT IVE:

To obtain a challenging job in a reputable fi rm that will develop my skills and provide a

better career advancement and enhancement in a mutual manner.

EDUCATION:

1983 - 1988 U niversity of the East

M anila, Philippines

B achelor of Science in Business Administration (Accounting)

1977 – 1982 M alabon Municipal H igh School

M alabon City, P hilippines

1971 – 1977 M alabon Elementary School

M alabon City, Philippines

WORK EXPER IENCES :

2007-2009 Able Bodied (AB) Seaman M/T Valor

A ll Oceans Ma ritime Agency

Port Area Manila, Philippines

1. Assists Officer on Watch in the Wheel House.

2. S tand watch lookout served also as Helmsman.

3. M aintains general maintenance repair and upkeep material, equipment

and areas in the

Deck department.

4. Perform all operations connected with launching of lifesaving equipment.

5. Operate deck machinery, such as windlass and winches while mooring or

u nmooring and

t o operate cargo gear.

6. Follows order from the d uty officer.

7. Stand as security-related watches, such as gangway or anchor watch.

1999 – 2007 O rdinary Seaman (OS) M/T New Argosy, M/T New Ace, M/V Pacific

N avigator

M /T New Ambition, M/V Pacific Vitality

A ll Oceans Ma ritime Agency

Port Area Manila, Philippines

1. M aintains ship maintenance (deck cleaning, painting, scaling)

2. Port watch/patrol during stay in port.

3. Follows order from the duty officer Bosun.

4. Perform all operations connected with launching of lifesaving equipment.

5. Operate deck machinery, such as windlass and winches while mooring or

u nmooring and

t o operate cargo gear.

6. Follows order from the d uty officer.

7. Stand as security-related watches, such as gangway or anchor watch.

1996 – 1998 2 nd Purser, SS Universe Explorer

A ll Oceans Ma ritime Agency

Port Area Manila, Philippines

1. I n-charge of preparing passengers/crews’ manifest including ship’s

documents for Customs and Immigration to obtain clearances.

2. Oversees on board Credit Desk registration charged in credit card

o r method of payment and foreign exchange.

3. Monitors guest’s request.

4. U pdates daily revenue summary.

5. Responsible in giving accurate, consistent information to guests

i n an efficient and courteous manner.

6. A nswering the emergency telephone call and takes appropriate action

as necessary.

7. Maintains a cash f loat for giving change and cashing t raveler’s check

for guests.

8. H andle lost and found i tems.

9. M aintains safety deposit boxes and envelop of guests.

10. Keep continued record in the logbook regarding guests issue and

follow-up.

1994 – 1996 Senior Clerk, S.S. Universe

A ll Oceans Ma ritime Agency

Port Area Manila, Philippines

1. Assist Front Desk Manager to prepare passengers/crews manifest.

2. Answer passenger/guests requests and inqui ries.

3. Maintains cash f loat for giving change and t raveler’s check for guest.

4. Maintain safety deposit boxes and envelop for guest.

5. Keep continued record in the logbook regarding guest issue and follow.

6. Works as a Front Desk Operator including Telephone

Operator and Night Auditor.

7. Do other related works.

1992 -1994 J unior Clerk, SS Universe

A ll Oceans Ma ritime Agency

Port Area Manila, Philippines

1. Assist Front Desk Manager to prepare passengers/crews manifest.

2. Answer passenger/guests requests and inqui ries.

3. Maintains cash f loat for giving change and t raveler’s check for guest.

4. Maintain safety deposit boxes and envelop for guest.

5. Keep continued record in the logbook regarding guest issue and follow.

6. Works as a Front Desk Operator including Telephone

Operator and Night Auditor.

7. Do other related works.

1988 – 1992 B udgeting Aide

D epartment of Education, Culture and Sports (DECS)

D eped Complex Meralco Ave.

P asig City, Philippines

1. Assists Budget Officer to prepare and consolidate Budget Plan for

t he entire department.

2. In-charged for consolidation of request of allotments for DECS

Central office.

3. Supplies additional information to Budget Officer regarding the budget

of the department for budget hearing in Senate and Congress.

4. Do clerical and other related works.

T RA I N I NG ATTENDED:

1. J uly 15 to July 20, 1998 Personal Safety and Social Responsibility

A dmiral Mari time Training Institute of the Philippines

P laza Sta. Cruz, Manila, Philippines

2. J uly 20 to July 28, 1998 B asic Safety Course

(Personal Survival Techniques;

F ire Prevention and F ire Fighting and Elementary First Aid)

A dmiral Mari time Training Institute of the Philippines

P laza Sta. Cruz, Manila, Philippines

3. J une 20 to July 20, 1999 Shipping Steward

I n ternational Culinary School

Paco, Manila, Philippines

4. A ugust 2 to Oct. 31, 2007 Welding and Fabrication

M akati Training, Placement and Livelihood Consortia

U niversity of Makati

M akati City, Philippines

6. November 25-26, 2008 C rane Operator

I n tership Navigation Training Center, Inc.

M alate, Manila, Philippines

Personal Background:

Born on July 9, 1964 at M alabon City, Philippines. Can speak English and Filipino.

K nowledgeable in various computer programs and applications. Adequate background in

managerial and accounting procedure. I n terest includes cooking and reading books. Skills

i nclude typing, researching, proofreading and planning, welding and fix small electrical and

electronic equipments. Well disciplined and goal oriented, highly responsible and can

handle multi-task activities.



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