Customer Service Sales

Angelica E. Sanchez- Ellis

*** ***** **

Vallejo, Ca 94590

Cell: 707-***-****

Email: abjk8r@r.postjobfree.com

QUALIFICATIONS:

• Work well without supervision

• Bilingual English/Spanish

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

• Efficient in Microsoft words and Excel

• Cash handling experience, responds to inquires or complaints from customers

• Previous cross-sales/referral experience

• Accounting experience

EXPERIENCE:

1999-- 2000 Thompson Market Vallejo, CA

Maintenance/Assistant Cashier

• Cleaned restroom, swept,mopped floors

• Disposed of litter and debris

• Assisted in cashiering

• Handles various bookkeeping duties

2004-- 2004 Marine World Vallejo, CA

Game Attendant

•Assisted in customer service

•Directed visitors to appropriate areas throughout the recreation center

•Greeted visitors, answered questions and provided directions

•Cleaned restrooms, swept, disposed of litter and debris and informed supervisor of all safety hazards

2005-- 2006 American Eagle Outfitters Fairfield, CA

Sales Associate

•Greeted and assisted customers with their personal needs

•Provided advice if needed

•Answered multi-line telephone, routed calls, and took accurate messages

•Inventory control

•Assisted supervisor with special projects

2006-- 2007 Bank Of America Pinole, CA

Teller/Sales

•Handling in various cash activities

•Produced much cross – sales/ referrals

•Computer handling

•Assisting in customer service /Demanding client relations

•Responded to inquires or complaints from costumers

•Performed other duties as assigned by supervisor

•Maintained an organized and sanitized work space

2006-- 2008 Adult Caregiver Vallejo, CA

Care Provider

•Assisted client to meetings

•Answered incoming calls and took accurate messages

•Escorted client to appointments

•Assisted with house cleaning needs

2007--2008 1st Pacific Bank Vallejo, CA

Member service representative

•Handled in various cash activities /large quantity

•Assisted in cross- sales/ referrals

•Much computer handling

•Assisting in customer service/ demanding client relations

•Maintained an organized and sanitized work space

EDUCATION:

Solano Community College Real Estate Principles Vallejo, CA

Hogan high school Accounting Vallejo, CA

Vallejo adult school General Office Clerk Vallejo, CA

Vallejo Adult School Certification Of Completion Vallejo, CA

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