Management Sales

Baylor, Danielle L

**** ***** ****, ***********, ** 37042

931-***-****, abjk71@r.postjobfree.com

Objective

To acquire a position in which to use both my clerical and customer

service skills in a friendly, flexible environment.

Work Related Skills

•Inventory management, supply and warehousing in Army Reserves

•Call center complaint management; professional, friendly phone

etiquette

•Retail sales, face-to-face marketing; cashier

•MS Windows: Word, Excel, and Powerpoint; 60 WPM and spreadsheet

preparation

•Patient care for mentally ill and handicapped

•CPR certified through America Red Cross

Special Interests/ Hobbies

•Black & White photography

•Health and fitness - pilates, yoga, jogging

•Fashion and modeling

•Pets

•Cooking

•Email, text messaging, social networking, blogging, internet

•Entrepreneurship

•Domestic and foreign travel

Employment History

Crown Services, INC; Hopkinsville, KY: Aug 2007 - March 2010

Patient Support Associate

Provide routine care for mentally impaired or emotionally

disturbed patients. Work under the supervision of a mental

health team including psychiatrists, psychologists, and social

workers. Help patients bathe, dress, and eat. Escort patients

to examinations, treatments, therapy, and recreation. Complete

valuable observation records for the mental health team to

better complete treatment plan for patients.

US Army Reserves, Nashville, TN: Oct 2005 - Present

Automated Logistical Specialist

Establish and maintain stock records and other documents such

as inventory, materiel control, accounting and supply reports.

Establish and maintain automated and manual accounting

records, posts receipts and turn-ins and performs dues-ins and

dues-outs accounting. Unload, unpack, visually inspect, count,

segregate, palatize and store incoming supplies and equipment.

Process inventories, surveys and warehousing documents.

Perform prescribed load list (PLL) and shop stock list (SSL)

duties in manual and automated supply applications. Perform

Standard Army Maintenance System Enhanced (SAMS-E) duties in

automated application. Improve readiness management and

visibility by providing equipment status and asset data

Convergy's, Clarksville, TN: Dec 2006 - July 2007

Warranty Exchange Representative

Answer incoming calls from customers to answer inquiries and

questions, handle complaints, troubleshoot problems and

provide information regarding cellular phones and mobile

devices. Research required information using available.

Provide customers with product and service information. Route

calls to appropriate resource. Follow up customer calls where

necessary.

Education

Hopkinsville Community and Technical College, Hopkinsville, KY

Oct 2007 - March 2010

Completed courses in Psychology, Writing I and II, Anatomy &

Physiology I and II, Intro to Art, Intro to Computers -

Windows 2007: Microsoft Word, Excel, and Powerpoint

John Casablancas Modeling and Acting Training Center, Brentwood, TN

March 2010 - September 2010

School for modeling and acting as pre-step to casting calls

and auditions for local talent agencies.

References Available Upon Request

Contact this candidate