Customer Service Manager

Location:

Posted:

October 05, 2010

Adele M. Humanes

5082

Skills: Strong analytical and organizational skills including excellent interpersonal skills, phone

manner, and office etiquette. Energetic, organized professional who works as a motivated team

player and pays close attention to detail.

Experience: All Windows operating systems, Microsoft 2005 & 2007 Word, Excel,

WordPerfect, Outlook, Power Point, Practice Solutions, QuickBooks and online scanning/faxing

programs.

Job History

Camdyn Stone & Tile, LLC 11/1/2008 - Present

Office Manager/ Co-owner

Self employed business sub contracting for LPS Property Preservation Company on

foreclosed properties. Completed all clerical work including Microsoft Excel spreadsheets, data

entry, work order filing and kept up with all company accounting as well as bookkeeping. Home

based office where all professional phones calls were handled for all client services and

scheduling.

Felsing Rankin P.A., LLC / Carr Riggs & Ingram P.A. 10/1/2006 – 11/1/2008

Receptionist/Administrative Asst.

Accounting firm - Assembled all client tax returns, answered multiple phone lines, front

desk customer service, greeted all clients, scheduled meetings, entered all bills and accounting

into QuickBooks, paid all firm bills and printed all outgoing checks. Created Excel

Spreadsheets, data entry, created all new client files, filing, scanning, copying and faxing for

staff. Ran all errands. (FedEx, UPS, post office mailings, and office related shopping)

Independence Title Company 1/1/2004 – 9/30/2006

Receptionist/ Administrative Asst.

Home Title Insurance Company - Answered all incoming calls on switch board phone,

greeted all clients, and ordered all payoffs by phone. Typed up letters and all outgoing

newsletters to clients. Assisted all staff and scheduled all closings. Entered all client data into

computer system updating all client files, and completed all copying, filing, emails and faxing.

REFERENCES

Camdyn Stone & Tile, LLC

Owner: Richard Humanes

Felsing Rankin P.A., LLC / Carr, Riggs & Ingram P.A

Office manager: Jennifer Warne

Independence Title, LLC

Owner: Ron Platt