Dawn Marie Ponder
P.O. Box ***
Hudson, IA 50643
***********@*****.***
Objective: To gain employment with an office where I will be
able to utilize the skills
that I have obtained through my
previous work experience.
Education: American Institute of Commerce; Cedar Falls,
IA
September 1993 to April 1994
Qualifications: I am a very hard working, honest, reliable
individual with excellent written
and verbal communication skills, and
work well with others. In addition,
I have extensive experience with
Microsoft Word, Excel, Vista, and
Quick-books programs. Also, I am a
multitasking team player willing to
do what it takes to get the job done.
Work Experience:
Office Manager/Contract Administrator
January 2010 to April 2010 Integrated Electrical
Services; Waterloo, IA
Answered multi-line telephone system and took messages.
Scheduled service appointments.
Prepared Lien wavers for various contractors when necessary.
Prepared invoices for clients.
Made collection calls on delinquent accounts weekly.
Ordered office supplies.
Maintained all office and employee files.
Assistant Office Manager
August 2008 to October 2009 Cedar Valley Electric;
Cedar Falls, IA
Answered multi-line telephone system and took messages.
Greeted visitors and clients who came to the office.
Entered all job site information into Quick-books.
Completed and sent out invoices.
Prepared monthly statements.
Typed and sent out estimates.
- Occasionally responsible for payroll.
Called various suppliers for pricing weekly.
Ordered office supplies.
Responsible for daily deposit.
Executive Secretary
August 2007 to August 2008 Industrial Fabrication and
Machining, Waterloo, IA
Answered multi-line telephone system and took
messages.
Greeted visitors and contractors who came to the facility.
Entered employee and client information into the Vista program.
Maintained and updated employee and client files.
Wrote and recorded employee write-ups.
Completed shop floor travelers for part production.
Revised the company handbook.
Created various documents and letters when necessary.
Secretary/One-call screener
August 2005 to September 2007 Northern Natural Gas;
Waterloo, IA
Answered multi-line telephone system and took messages.
Greeted guests and contractors who came to the facility.
Screened all one-call tickets for the Des Moines region.
Read various city and plat book maps and communicated with contractors
and/or homeowners to determine whether or not our
gas pipeline needed located.
Scheduled locates and appointments with contractors and/or
homeowners as needed.
Responsible for completing Maintenance Job Tickets daily.
References: Available upon request.