Customer Service Sales
Resume:
Derek Bourque
Tempe, AZ 85283
Objective
To find long term employment with a company that enables me to continually
improve my skill set. Seeking a position that allows me to use creative
thinking and resourcefulness to conquer new challenges.
Summary of Qualifications
. Skilled at planning and budgeting; employee training; adherence
to company standards; and customer relations. Proficient in Microsoft
Office applications including: Word, Excel, Outlook, Power Point,
POS, and more. Typing: 55+ wpm. Experience: 10+ years of customer
service experience in accounting, retail, sales, telecommunications,
and finance.
. Owned and operated a successful business.
Experience
Me Phi, Tempe, AZ
Owner, 2008 - 2010
. Leased and renovated retail space for men's clothing store in
Scottsdale, AZ. Sustained great success that allowed the business to
move to a larger location in Tempe, AZ.
. Designed merchandise presentation strategies and special
marketing campaigns, resulting in increased store traffic and profits.
Hired and trained sales staff. Increased store inventory and
expanded merchandise purchases. Developed and maintained brand
relationships.
. Responsibilities included purchasing, merchandising, customer
service, accounts payable, accounts receivable, banking, advertising,
and overall business strategy.
Andiamo Telecom, Scottsdale, AZ
Customer Service Representative, 2007-2008
. Responsibilities included customer service, processing,
billing, account management, and new account set-up. Serviced
customers and agents who were contracted with Andiamo.
NKS Enterprises, Gilbert, AZ
Commercial Loan Officer/Manager, 2005-2007
. Provide customer support to loan applicants.
. Other responsibilities included accounts payable, accounts
receivable, formatting spreadsheets, data entry, and organizing
prospective leads.
Education
. Louisiana State University, Baton Rouge, LA
. University of Louisiana at Lafayette
. Business Management 1999-2002
References available upon request
Contact this candidate